Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"Salesforce User"

What do you like best about Salesforce Field Service? Efficient and easy to use. Data migration is easy What do you dislike about Salesforce Field Service? I like each and everything about this tool. What problems is Salesforce Field Service solving and how is that benefiting you? It is helping to me to collate data easily and I can easily scroll through past data points

"Scheduling Services Made Easy"

What do you like best about Salesforce Field Service? Salesforce Field service offers several features and benefits that makes easy of field service management. It provides centralize platform for managing all aspects of field operations which allows us to perform streamline scheduling, dispatching, work order management etc. This platform allows us to assign right resource to the right job improving efficiency and reducing travel time. It helps us in real time communication, dynamic ...

"Great Experience at SF Chicago"

What do you like best about Salesforce Field Service? Lots of great information. Very informative. What do you dislike about Salesforce Field Service? Nothing. Went very smooth and there were no issues What problems is Salesforce Field Service solving and how is that benefiting you? Feeding the team tasks and next actions is a smooth experience

"The Apple Collaboration for Technicians"

What do you like best about Salesforce Field Service? I really enjoyed the utility behind the AR technology. I personally own an iPad and was not familiar how to use the LiDAR Scanner. It's great to hear that Salesforce is able to use Apple technology for effective workflow. What do you dislike about Salesforce Field Service? The least helpful part about the product is the accessibility for folks who aren't tech-savvy. What problems is Salesforce Field Service solving and how is that ...

"Salesforce field service"

What do you like best about Salesforce Field Service? It's a powerful tool for an organisation looking to field service operation. What do you dislike about Salesforce Field Service? Broader integration with Salesforce ecosystem What problems is Salesforce Field Service solving and how is that benefiting you? Broader integration on evosystem

"Best CRM tool"

What do you like best about Salesforce Field Service? We can use salesforce tool like Flow,process builder for automation is Best for automation . for scheduling task like send mail,approve request etc. No need of coding for implementation most of the tasks What do you dislike about Salesforce Field Service? Chater group can be improved like Omni channel integration .There are some limits for quering in SOQL so that we have to limit our frequency of requests. What problems is Salesforce ...

"salesforce field service products review"

What do you like best about Salesforce Field Service? easy to use interface. improves communication with a mobile workforce to any location. What do you dislike about Salesforce Field Service? no implementation teams.Time consuming to built,test and onboard users. What problems is Salesforce Field Service solving and how is that benefiting you? when fiels service is enabled,gaining access to suite of standards objects that you can find in setup and as tabs in salesforce.

"Best Service for Global workforce"

What do you like best about Salesforce Field Service? Its scalability and easy of use and implementation. We migrated 130k legacy inspections into Field Service to keep the historical investigation data and customer details history. Customer support is also best. What do you dislike about Salesforce Field Service? Gmail calendars integration and the Dispatching console scheduler should be improved. What problems is Salesforce Field Service solving and how is that benefiting you? These are ...

"Excellent salesforce"

What do you like best about Salesforce Field Service? I have been using salesforce for almost 1.5 years and it has made my work so easy and uncomplicated because all I need is at one place What do you dislike about Salesforce Field Service? All is good but sometimes my salesforce take long to load if that can be fixed it will be amzing What problems is Salesforce Field Service solving and how is that benefiting you? I work for Amazon.de so it helps me in finding info about German sellers ...

"A Comprehensive Review of Salesforce Field Service"

What do you like best about Salesforce Field Service? One standout feature of Salesforce Field Service is its robust scheduling and dispatch capabilities, streamlining operations and enhancing overall efficiency for field service teams. What do you dislike about Salesforce Field Service? While Salesforce Field Service offers powerful features, some users find the initial setup and configuration to be complex, requiring a learning curve for effective utilization. What problems is Salesforce ...