Salesforce Field Service Reviews in April 2025: User Ratings, Pros & Cons

"A must have"

What do you like best about Salesforce Field Service? Keeping everyone in the loop about cases that have been escalated What do you dislike about Salesforce Field Service? Other users had some difficulties adjusting to the overall layout of the platform What problems is Salesforce Field Service solving and how is that benefiting you? Everyone is kept abreast about what is going on with escalated cases. Previously, "chatter" about cases was done in seperate applications that were disjointed. ...

"Salesforce Field Service"

What do you like best about Salesforce Field Service? It helps organize our field service team. What do you dislike about Salesforce Field Service? How to train our teams that are remote and in different states? What problems is Salesforce Field Service solving and how is that benefiting you? How to use a consistent process for the team to use?

"Excellent service for the price"

What do you like best about Salesforce Field Service? It has a great service and product selection available What do you dislike about Salesforce Field Service? Nothing to dislike in Salesforce product at this time What problems is Salesforce Field Service solving and how is that benefiting you? It solves issues with Data management and security

"Salesforce experience"

What do you like best about Salesforce Field Service? It's quite interactive and helpful for those who start the experience in IT What do you dislike about Salesforce Field Service? Nothing as such it's pretty much straight forward. Easy to use What problems is Salesforce Field Service solving and how is that benefiting you? Helped me in the quality assurance regarding my project

"FSL implementation"

What do you like best about Salesforce Field Service? The visibility provided by FSL has allowed us to see problems we didn't know we had What do you dislike about Salesforce Field Service? Our implementation was flawed at best. The change management was very underestimated and benefits over stated initially. What problems is Salesforce Field Service solving and how is that benefiting you? Allows us to electronically sign for delivery and provides visibility to a technicians route

"Salesforce Field Service for businesses"

What do you like best about Salesforce Field Service? It really helps me in reducing execution time and human errors and the automation which helps in scheduling appointments,good customer support,we can automate many task at once, and inventory management.anyone can learn ,it is easy to use and can also do integration implement done with less time What do you dislike about Salesforce Field Service? The UI is clunky,lack of intuitiveness ,too much data entry,this mmhas to be improve What ...

"Salesforce User"

What do you like best about Salesforce Field Service? It's very efficient and it's easy to collect program data, team data etc. What do you dislike about Salesforce Field Service? It's a good platform so nothing in specific. What problems is Salesforce Field Service solving and how is that benefiting you? It is helping us in leveraging a single platform to view/collect team relevant data.

"Sales Force Highly Earned Field"

What do you like best about Salesforce Field Service? Insurance Sales field is best field to get higher income and stability. What do you dislike about Salesforce Field Service? Less time to give your self in salesforce filed What problems is Salesforce Field Service solving and how is that benefiting you? we have to genrate leads in salesforce we make a process to genrate more leads by using social media or online platform to get higher benfits

"About Salesforce field service"

What do you like best about Salesforce Field Service? tool include improved scheduling and dispatching, which can lead to reduced travel time and increased productivity for technicians. It also allows businesses to better track and manage their inventory and assets, leading to reduced costs and improved resource utilization. Additionally, the mobile access for technicians allows them to access important information and updates in real-time, leading to faster and more accurate service ...

"Salesforce User"

What do you like best about Salesforce Field Service? Efficient and easy to use. Data migration is easy What do you dislike about Salesforce Field Service? I like each and everything about this tool. What problems is Salesforce Field Service solving and how is that benefiting you? It is helping to me to collate data easily and I can easily scroll through past data points