8.9
Spot Score
Boost engagement with personalized emails.
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Salesforce Email Studio offers custom pricing plan
Salesforce Marketing Cloud Engagement is an exceptional tool that continues to empower businesses with its powerful suite of marketing automation features. Its ability to seamlessly integrate with the Salesforce ecosystem and other platforms makes it incredibly versatile for creating personalized customer journeys and executing campaigns across multiple channels, ...Read more
Offers extensive automation capabilities for email and marketing campaigns, saving time and effort on repetitive tasks.
Supports personalized marketing with advanced features like Journey Builder, dynamic content, and AI-powered analytics.
Seamless integration with other Salesforce products and third-party systems facilitates a unified platform for customer management.
Robust reporting and analytics tools provide valuable insights into campaign performance, engagement, and ROI.
The pricing is on the higher side, making it less accessible for small and mid-sized businesses.
The platform can be overwhelming for beginners, with a steep learning curve for advanced features.
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AI
Administrator in Leisure, Travel & Tourism
05/18/20
"Terrible Experience that Nearly Ruined My Small Business!"
What do you like best? Not much to like here... Lost $20k and did not succeed with even getting the software to work after 6 months. Almost ruined my business. Their Sales Staff is pretty friendly until they get you to sign the contract but then they disappear and that's about it. What do you dislike? Very difficult to set up! We tried to set it up on our own and failed, then had to pay $10,000 for a consultant - who also failed! So difficult to use and possibly impossible for a small ...
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AI
Administrator in Telecommunications
05/15/20
"Terrible user experience. Poorly integrated software. Frustrating support. Non-existent onboarding."
What do you like best? It technically works and there is a lot of power and flexibility, if that is what you are looking for. What do you dislike? If you do not have significant technical experience you will have a lot of trouble running basic campaigns in this tool. This means your other less technical users will experience constant difficulties and most likely dislike the tool. This negates pretty much all benefits of the tool. Salesforce support and onboarding is unknowledgeable and ...
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AI
Administrator in Telecommunications
05/15/20
"Terrible user experience. Poorly integrated software. Frustrating support. Non-existent onboarding."
What do you like best? It technically works and there is a lot of power and flexibility, if that is what you are looking for. What do you dislike? If you do not have significant technical experience you will have a lot of trouble running basic campaigns in this tool. This means your other less technical users will experience constant difficulties and most likely dislike the tool. This negates pretty much all benefits of the tool. Salesforce support and onboarding is unknowledgeable and ...
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UI
User in Marketing and Advertising
05/12/20
"Best from what I tried"
What do you like best? I really like the quickness and integration of the product What do you dislike? From time to time the sales force email fail and that takes more than a day to be restored that's difficult when I am reliant on the product What problems are you solving with the product? What benefits have you realized? The benefits was the smooth integration into Google services. Really enjoyed that!
SP
Shashank P
05/09/20
"Best Option to Start Your Customised Email Marketing Campaign"
What do you like best? The most creative and best feature is highly customized emails with drag and drop building template. What do you dislike? Some segments are complicated and you should read about them to apply. Recommendations to others considering the product: I fully recommend to all who are required customized email marketing campaigns. What problems are you solving with the product? What benefits have you realized? Salesforce email studio gives you to create a huge email campaign ...
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UI
User in Hospitality
05/08/20
"Good product"
What do you like best? The program is very user friendly for all. The tracking it can do is incredible. What do you dislike? Nothing negative to say, it works very well and is user-friendly. What problems are you solving with the product? What benefits have you realized? Great for marketing campaigns and sharing documents. Many attributes combined in one program vs. having different programs to get things done.
UI
User in Information Technology and Services
05/08/20
"Salesforce Review"
What do you like best? the user interface and the speed it is easy to understand What do you dislike? the most features are not added which can be made easy Recommendations to others considering the product: AA Blue prism and Kofax also workfution What problems are you solving with the product? What benefits have you realized? ALl the daily issues which we face while testing
KA
Kevin A
05/06/20
"Email Marketing Done Easy for you Business!"
What do you like best? I love how it makes my business stand out from others. If you're looking for something that can reach your mailing list and spread the word to others SalesForces email studio will work the best for you. I love how it can integrate with my SalesForce account that I already have and make it even easier for me to reach my clients. What do you dislike? When using It can be hard to figure out the best combination of their tools. It can be a bit overwhelming when you first ...
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CI
Consultant in Computer Software
05/05/20
"Communicate, Track and optimize"
What do you like best? build and send personalized email from basic newsletters to the most complex campaigns. Deliver promotional, transactional, and triggered messages. What do you dislike? A very good tool to communicate, Track and optimize to drive performance but not best in the market. Long way to go. Recommendations to others considering the product: Send customised mail with ease What problems are you solving with the product? What benefits have you realized? Customizable Email ...
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AI
Administrator in Hospital & Health Care
05/05/20
"does what's needed"
What do you like best? I like that I was able to organize my business contacts in one site. I also liked that I was able to revisit days and tasks with ease. What do you dislike? I felt like it was difficult to find the tasks section. sometimes I had to pretend to add a new task in order to see all of my tasks I had done before. What problems are you solving with the product? What benefits have you realized? the benefits are that I was able to also see what my peers were doing and if need ...
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