Salesforce Email Studio Reviews in April 2025: User Ratings, Pros & Cons

"tool to manage business email in an agile and dynamic way"

What do you like best? that I like most about this platform is that Salesforce is easily configurable to adapt to any business process, I keep the focus on the largest offers, making sure to close each one faster, brings an instructive tour to learn how to use the platform that is very useful. What do you dislike? Sometimes the page is frozen and an error occurs, so you have to refresh the page and reload it Recommendations to others considering the product: is one of the best software for ...

"Great tool to create and send, highly personalised and tailored marketing emails "

What do you like best? The ability to personalized and tailored marketing emails with dynamic content, live images and ampscript. Along with the a/b testing functionality and the different type of segment that can be used, including salesforce campaigns/reports. Good testing functionalities, including litmus testing (if you have a licence) along with the ability to preview how the email will render in the recipient inbox, with the recipient details, this is a plus if you are using dynamic ...

"Powerful Tool"

What do you like best? I really like email studio. It gives you everything you need to create, test, and send top-notch emails. What do you dislike? I prefer to build emails in Content Builder. The tools are the same, but Email Studio just adds the sending part. Recommendations to others considering the product: If you want to use Salesforce, this is a great tool. What problems are you solving with the product? What benefits have you realized? The benefit of Email Studio for me has been to ...

"A must have for every sales team for optimal growth & max Profit"

What do you like best? ease of set up ease of use, and its set up is generally easy to navigate. What do you dislike? Nothing really it's an excellent tool for a long-time salesperson such as myself or any team or beginner this is optimal for sales Recommendations to others considering the product: You have to have this if you're in sales it's a must have What problems are you solving with the product? What benefits have you realized? Following up with customers is easy to document to track ...

"Willpower Marketing"

What do you like best? I used SalesForce in my early years as Project Management, it is an excellent tool to create many types of content, it is somewhat difficult in terms of design, and there are many options, but there are signs and tutorials that allow you to learn how to use each option. Notable Features *You have many functions to make designs to email and thus be able to stand out and make good sales and service projects *they have an efficient technical support team I have ...

"Satisfactory "

What do you like best? My old company used Salesforce Email Studio and I find it satisfactory. The fact that you can personalize the emails from the most basic to complex is good. What do you dislike? I honestly don’t see any downsides. I didn’t work with it directly. What problems are you solving with the product? What benefits have you realized? The company can reach a bigger number of potential clients using Salesforce Email Studio.

"Salesforce Campaign Execution "

What do you like best? This platform has everything we needed in one place. This made it easy for us to deliver emails, check segmentation, confirm delivery abilities, and track open rates/ clicks. What do you dislike? Some of the report pulling could take up to a day to get results back for and it can be very inconvenient if fast analysis is required. What problems are you solving with the product? What benefits have you realized? How to cut time down in the process of delivering emails ...

"Shocked by this amazing software"

What do you like best? Sending emails to our pool of members across the state and targeting specific content relevant to certain regions blew my mind. What do you dislike? It took a lot of extra training to fully understand the backend of Email Studio, to be honest. What problems are you solving with the product? What benefits have you realized? We use Email Studio to send weekly email updates to members. The greatest benefit has been using dynamic content to target specific events to ...

"An Smart Campaigner"

What do you like best? The best part of the product is the Interface that enables data accumulation from various sources in domain. What do you dislike? There is no such drawbacks that I could analyse about the product and its key features. Recommendations to others considering the product: The software has been a idle source of email campaigning and offers great UI, one should opt for the software. What problems are you solving with the product? What benefits have you realized? The task of ...

"Experience using Salesforce Email Studio"

What do you like best? I like the content creation capabilities. They have really done a good job with the updates, and make it easier to add in dynamic content and testing. What do you dislike? There are still limitations when it comes to tracking and reporting data. The tracking data is still clunky and still is not in the same aesthetic format as the rest of email studio. Therefore when reviewing email data the emails don't appear as they actually are when sent in real ...