Salesforce Email Studio Reviews in April 2025: User Ratings, Pros & Cons

"Salesforce Email Studio Review"

What do you like best? It's very powerful, you can access emails, de's, ui's, automation studio and many other things from email studio What do you dislike? it can be very slow, even when salesforce doesn't show any outages it can be extremely slow Recommendations to others considering the product: make sure it's not more than you need What problems are you solving with the product? What benefits have you realized? sending out specific emails with content builder to specific audiences with ...

"Best campaigner tool out there! "

What do you like best? The best thing about using Salesforce Email Studio is that you are able to easily track performance-based metrics like Reporting, History, and Analytics. It also allows you to schedule sends and creates logic-based campaigns to fit your business. It has such an easy email builder that literally only requires you to drag and drop without the need of using HTML or any other coding. What do you dislike? It does come with some disadvantages compared to other campaigners ...

"everything about it i mean step by step it walks you through it"

What do you like best? wonderful support team and my sales have picked up since using sales force What do you dislike? every once in awhile takes few minutes to load but like i said very rare Recommendations to others considering the product: thats its a great product to use What problems are you solving with the product? What benefits have you realized? sales have picked up tremendously

"Simple, integrated way to keep in touch with clients"

What do you like best? Salesforce email studio has allowed us to keep our clients organized and integrate our marketing emails to specific clients. It has become an integral part of our marketing campaigns! What do you dislike? It takes a little extra time to learn the platform and make sure you are utilizing it to its best abilities. There is definitely a learning curve for new users. What problems are you solving with the product? What benefits have you realized? Our company isn't a ...

"Sales Force Shmales Force"

What do you like best? Salesforce has an amazing customer service team. What do you dislike? The price of the services provided is so high. Way higher than competitors, and every single feature added is an added expense. Recommendations to others considering the product: I'd say go for it if you have the means to do so. It's amazing software with incredible and unbeatable customer service. The personalization is also quite a nice touch. If you need to integrate with your own personal ...

"How Saleforce helps our marketing team."

What do you like best? The most helpful thing about using Saleforce is setting up campaigns to send out on time. Saleforce has one of the fastest rates we have seen of sending out preformed emails ready to be sent to all our visitors who sign up for our news letters. The upsides to using Saleforce is having some campaigns cancelled / not sent out on time. This can sometimes effect our standards due to us needing to send them out on allocated dates. Besides that Saleforce is an amazing ...

"Not a fan of the experience"

What do you like best? The main selling point of Salesforce Email Studio is its connection to the Salesforce Sales Cloud/CRM, which enables things like building automated campaigns and dynamic content based on user attributes, as well as passing email analytics to user records. What do you dislike? The software feels simultaneously overly complex and difficult to use. While I appreciate the ability to create reusable blocks and templates, the process for creating them is not ideal. I've ...

"How Pixel Hosting markets our service."

What do you like best? Saleforce is helpful in every way because it allows our company to be marketed across the world and allows us to begin campaigns to endure traffic to our website. Saleforce has the fastest email marketing service we have ever seen and been apart off. The best thing about Saleforce is the support the staff team gives. What do you dislike? The downsides to using Saleforce is e-mails not being called out correctly. This can sometimes affect the business standpoint of ...

"Marketing made easy"

What do you like best? Intuitive and easy to build, being able to drag and drop makes things much more fluid What do you dislike? Training is pricey, and there is not much out there in the way of free learning What problems are you solving with the product? What benefits have you realized? SES makes it easy to import data and use it in the application

"Clunky Interface"

What do you like best? The salesforce email studio offered alot of customization options and the customer service department is fantastic. What do you dislike? The interface is clunky and sometimes there are issues with copying and pasting information that can only be fixed if you have programming skills. Recommendations to others considering the product: Make sure to call support for assistance with setup, their help will be invaluable. It is also helpful if you have a programmer on ...