Salesforce Email Studio Reviews in April 2025: User Ratings, Pros & Cons

"Awesome for support"

What do you like best? The ease it provides me throughout my work day when emailing and working with clients. What do you dislike? The load times and freezing issues when doing multiple emails or tasks at once. What problems are you solving with the product? What benefits have you realized? Support and client issues

"New Feature w/ Benefits"

What do you like best? Salesforce really helps me locate and easy to use with accounts/ documentation. Although Im still in the trial process so I'm sure there is a learning curve as well What do you dislike? I have not used it enough to know the negatives just yet Recommendations to others considering the product: I have to continue through the trail to have more recommendation but so far I'm enjoying it What problems are you solving with the product? What benefits have you realized? I ...

"Greatest ever platform for marketing."

What do you like best? This screens our delegates and clients over some undefined time frame which gives us a chance to return as far as possible of the last talk. Applications control a considerable lot of the prominent long range interpersonal communication destinations and could be discovered simple to utilize. Great account data and data with a 360-see. What do you dislike? The multifaceted nature of its attributes isn't boosted by private ventures and could once in a while be ...

"Amazing tool for marketing."

What do you like best? I like most the adaptability. I like making my very own fields that I feel are the most significant in the business procedure just as insights regarding the potential customer. What do you dislike? When sparing your work I wish it would auto spare. It doesn't and once in a while there are minutes when you are composing long passages and acknowledge once you completed and shut the lead that it wasn't spared. Not a gigantic immense issue but rather unquestionably ...

"Magical marketing tool!"

What do you like best? The best thing about utilizing Salesforce Email Studio is that you can without much of a stretch track execution based measurements like Reporting, History, and Analytics. It likewise enables you to plan sends and makes rationale based crusades to accommodate your business. It has such a simple email manufacturer, that truly just expects you to move without the need of utilizing HTML or some other coding. What do you dislike? It comes with certain burdens contrasted ...

"Powerful, but a bit disjointed"

What do you like best? The power of integration with CRM (sales cloud) and the journey builder app, the flexibility of templates/blocks What do you dislike? marketing cloud doesn’t eat feel like 1 synonymous platform. The apps can feel a bit disjointed (e.g. 2 places for data management, which look similar, but don’t function exactly the same) Recommendations to others considering the product: It’s a really powerful tool, but this can also make it a bit of a handful. Make sure you have the ...

"Great marketing tool"

What do you like best? It's easy to use, straightforward, offer a lot of space for personalization, can use templates, can prepare easy emails or more in depht dynamic content. What do you dislike? Sometime SF freeze, slow down and has errors, for the reat is great. What problems are you solving with the product? What benefits have you realized? We use a template for our branding, it is easy to use even for new executives. Emails are easy to personilize with variables.

"Great for setting up easy email templates and logs/documents everything in client accounts! "

What do you like best? When we used Sales Force, the email feature was so easy to use, What do you dislike? Nothing at all to dislike, everything was easy to use Recommendations to others considering the product: Research online and do any training that you can. There is a lot that you can do with the program and tou want to maximize it! What problems are you solving with the product? What benefits have you realized? Documenting any interaction with clients was no longer a copy and paste ...

"My two cents on Marketing Cloud Email Studio"

What do you like best? Once you get the program setup to cater your businesses specific requirements, it's ok. What do you dislike? It's not easy to use at all. I'm very internet savvy, so I'd hate to see how hard someone not familiar with the internet would handle it. What problems are you solving with the product? What benefits have you realized? Video in email messages is something we can't figure out. Otherwise, with it all setup it's pretty simple to get a campaign out. I would love it ...

"Adequate "

What do you like best? The fact that you can create specific lists ( ie based on industry, job title etc) and send emails that you can track results and get email reports What do you dislike? Not been able to use a lot of visuals because of fear of bouncing back or ending up in spam folder What problems are you solving with the product? What benefits have you realized? Ability to send campaign emails to large groups of people and track results