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8.9

Spot Score

Salesforce Email Studio - Email Marketing Software

Salesforce Email Studio Reviews in April 2025: User Ratings, Pros & Cons

Boost engagement with personalized emails.

4

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Salesforce Email Studio Reviews & Ratings

4

Very Good

Based on 1242 ratings & 210 reviews

Rating Distribution

Excellent

(94)

Very Good

(83)

Good

(17)

Poor

(8)

Terible

(8)

Expert's Review

Salesforce Marketing Cloud Engagement is an exceptional tool that continues to empower businesses with its powerful suite of marketing automation features. Its ability to seamlessly integrate with the Salesforce ecosystem and other platforms makes it incredibly versatile for creating personalized customer journeys and executing campaigns across multiple channels, ...Read more

Salesforce Email Studio pros and cons

  • Offers extensive automation capabilities for email and marketing campaigns, saving time and effort on repetitive tasks.

  • Supports personalized marketing with advanced features like Journey Builder, dynamic content, and AI-powered analytics.

  • Seamless integration with other Salesforce products and third-party systems facilitates a unified platform for customer management.

  • Robust reporting and analytics tools provide valuable insights into campaign performance, engagement, and ROI.

  • The pricing is on the higher side, making it less accessible for small and mid-sized businesses.

  • The platform can be overwhelming for beginners, with a steep learning curve for advanced features.

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Showing 111-120 out of 210

KM

Kunjal M

11/25/19

4.5 out of 5

"Salesforce, you can always count on!"

What do you like best? 1. very user friendly 2. good API integration 3. reporting is best What do you dislike? 1. Licence cost is high 2. Administrator design and management is little difficult What problems are you solving with the product? What benefits have you realized? 1. easy integration with multiple teams required to access sales force 2. communication problems are solved as we can create multiple customized dashboards and use it for presentation

AC

Andrew C

11/24/19

3 out of 5

"Greatest platform for handling emails."

What do you like best? I like most the versatility. I like making my own one of a kind fields that I feel are the most critical in the business strategy similarly as experiences with respect to the potential client. What do you dislike? When saving your work I wish it would auto save. It doesn't and now and again there are minutes when you are making long entries and recognize once you finished and shut the lead that it wasn't saved. Not a massive monstrous issue yet rather verifiably ...

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MJ

Martin J

11/23/19

4 out of 5

"Lovely platform for email marketing. "

What do you like best? It's anything but difficult to utilize, clear, offer a great deal of room for personalization, can utilize formats, can get ready simple messages or more in depht dynamic substance. What do you dislike? Sometime SF solidify, slow down and has mistakes, for the reat is extraordinary. Recommendations to others considering the product: It is a mind boggling stage for a huge field of offers affiliations, so in case you relate, by then, you should lift this item up. Being ...

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MJ

Martin J

11/23/19

4 out of 5

"Lovely platform for email marketing. "

What do you like best? It's anything but difficult to utilize, clear, offer a great deal of room for personalization, can utilize formats, can get ready simple messages or more in depht dynamic substance. What do you dislike? Sometime SF solidify, slow down and has mistakes, for the reat is extraordinary. Recommendations to others considering the product: It is a mind boggling stage for a huge field of offers affiliations, so in case you relate, by then, you should lift this item up. Being ...

Read more

UI

User in Information Services

11/22/19

3.5 out of 5

"Overall easy and impactful ESP"

What do you like best? Simple ways to connect with clients and prospects What do you dislike? Not always convenient ways to design and create impactful designs through email What problems are you solving with the product? What benefits have you realized? Managing larger campaigns and linking to sales force contacts. Sending capabilities to other set of contacts

EW

Everett W

11/21/19

4 out of 5

"decent platform"

What do you like best? i like the ability to easily develop emails, but I find it difficult to keep things organized What do you dislike? I do not like how it makes you input data manually. I wish i could import Recommendations to others considering the product: work on generating additional campaign templates What problems are you solving with the product? What benefits have you realized? Using it to reach customers via email campaigns.

EW

Everett W

11/21/19

4 out of 5

"decent platform"

What do you like best? i like the ability to easily develop emails, but I find it difficult to keep things organized What do you dislike? I do not like how it makes you input data manually. I wish i could import Recommendations to others considering the product: work on generating additional campaign templates What problems are you solving with the product? What benefits have you realized? Using it to reach customers via email campaigns.

NR

Niko R

11/20/19

4.5 out of 5

"Best platform for marketing tools."

What do you like best? Salesforce Email Studio is an extremely keen approach to make email crusades to help our image and our deals. With the advanced and responsive formats I can get more consideration from my customers and my possibilities, teaching them to peruse all the substance and that has impacted my deals a great deal. What do you dislike? What I don't care for is that occasionally the specialized help sets aside some effort to answer the tickets of specialized solicitations, this ...

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UI

User in Automotive

11/19/19

4 out of 5

"Awesome for support"

What do you like best? The ease it provides me throughout my work day when emailing and working with clients. What do you dislike? The load times and freezing issues when doing multiple emails or tasks at once. What problems are you solving with the product? What benefits have you realized? Support and client issues

KT

kaya t

11/19/19

4 out of 5

"New Feature w/ Benefits"

What do you like best? Salesforce really helps me locate and easy to use with accounts/ documentation. Although Im still in the trial process so I'm sure there is a learning curve as well What do you dislike? I have not used it enough to know the negatives just yet Recommendations to others considering the product: I have to continue through the trail to have more recommendation but so far I'm enjoying it What problems are you solving with the product? What benefits have you realized? I ...

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