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8.5

Spot Score

SaleCycle

SaleCycle Reviews in April 2025: User Ratings, Pros & Cons

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3.3

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SaleCycle Reviews & Ratings

3.3

Good

Based on 2 ratings & 42 reviews

Rating Distribution

Excellent

(31)

Very Good

(10)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

SaleCycle has garnered a strong reputation over the past year for its effectiveness in addressing common e-commerce challenges, such as cart abandonment and customer retention. Customers consistently praise the platform's ability to deliver measurable results through automated remarketing tools, abandoned cart emails, and personalized customer communications. The ...Read more

SaleCycle pros and cons

  • Excellent customer support with highly attentive and proactive account managers, fostering strong client relationships.

  • Effective in recovering lost sales from cart abandonment, providing a strong ROI and immediate revenue benefits.

  • Easy-to-use dashboard that simplifies data tracking and campaign management.

  • Strong focus on continuous improvement through A/B testing, performance reviews, and optimization initiatives.

  • Reporting interface and analytics can be improved to be more intuitive and detailed for users.

  • Integration challenges with certain internal systems, limiting seamless connectivity for some clients.

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Showing 21-30 out of 42

JI

John I

02/08/22

5 out of 5

"Fantastic business relationship with our account manager, was like having a teammate."

What do you like best about SaleCycle? It was fantastic having regular reviews with Will. It was great to have his opinion on my ideas but also beneficial that he was coming to us with ideas on how we could get the most out of the tool. It felt like he was invested in the success of our campaigns. What do you dislike about SaleCycle? I honestly couldn't think of something I disliked about our relationship with SaleCycle. I believe anything we were ever unhappy with we raised Will and the ...

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AU

Anonymous User

02/08/22

5 out of 5

"Very powerful SCA solution and focused account management team"

What do you like best about SaleCycle? Simplicity in dashboard view and KPI reporting but most importantly an account management team focused on driving continuous performance improvement What do you dislike about SaleCycle? Nothing to add as there are no limitations on the solution requirements for the business What problems is SaleCycle solving and how is that benefiting you? Abandon Basket remarketing and personalized sales recovery

SS

Sam S

02/07/22

5 out of 5

"Great company to partner with!"

What do you like best about SaleCycle? We love working with SaleCycle. They have been instrumental in testing and implementing new opportunities to help our business grow. They have made the management of our many projects so easy and executed perfectly every time. What do you dislike about SaleCycle? There was a short time when some functionality was down due to technology upgrades. But now we're back and better than ever. Part of those upgrades included more robust analytics, which we're ...

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AU

Anonymous User

02/04/22

4 out of 5

"As an online retailer, SaleCycle offered valuable resources to grow our sales."

What do you like best about SaleCycle? The SaleCycle team is excellent to work with. They were on hand to find the right solution for our business that met our customers' needs. What do you dislike about SaleCycle? While SaleCycle offers some great solutions, we had difficulty seamlessly connecting some of their solutions to our systems. What problems is SaleCycle solving and how is that benefiting you? With Cart Abandonment and On-Site Remarketing, allowed us to encourage customers to make ...

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AU

Anonymous User

01/25/22

4.5 out of 5

"Think SaleCycle offers a great service!"

What do you like best about SaleCycle? Straight forward setup! Given the process it would take to develop this in house, think it was good to go live with this through Salecycle. What do you dislike about SaleCycle? The manual aspect of having to share CRM data through filezilla. We've had quite some problems with this setup. Apart from the data aspect and targetting, I really like the service though. What problems is SaleCycle solving and how is that benefiting you? The abandoned cart ...

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AU

Anonymous User

01/14/22

5 out of 5

"Absolutely great product and consultancy."

What do you like best about SaleCycle? SaleCycle has been our partner for abandoned cart emails for several years. We are very happy with the revenue and ROI, along with their excellent customer support! What do you dislike about SaleCycle? Nothing really. I would very much recommend the service. What problems is SaleCycle solving and how is that benefiting you? The SaleCycle tag was easy to implement on webshop, takes out manual campaign management work through automation and facilitates ...

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AU

Anonymous User

01/11/22

5 out of 5

"Very professional and competent"

What do you like best about SaleCycle? Good feature proposals, good advice, and very good follow-ups What do you dislike about SaleCycle? On the reporting side, they could be more efficient on the analytical side What problems is SaleCycle solving and how is that benefiting you? With SaleCycle, we worked on the abandoned cart. Good results have been obtained.

AU

Anonymous User

01/11/22

4.5 out of 5

"Nice tool, helpful team"

What do you like best about SaleCycle? Flexible attitude and tool, helpful in increasing sales, but also pays attention to brand and ux concerns. What do you dislike about SaleCycle? Internal reporting system could be more detailed, better looking. What problems is SaleCycle solving and how is that benefiting you? We use abandoned basket emails. We recovered some lost sales last year with this tool.

DR

Duncan R

01/10/22

4 out of 5

"SaleCycle have supported our abandon basket comms for the last 4 years"

What do you like best about SaleCycle? We've been in partnership with SaleCycle now for over 4 years and have found them to always be an approachable partner, that are willing to look at new ideas and be flexible in their approach. What do you dislike about SaleCycle? Reporting has had to be manually built via email vs native to the dashboard. What problems is SaleCycle solving and how is that benefiting you? Ability to retarget engaged customers, post-purchase follow-ups and SMS capability ...

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EG

Elisa G

12/23/21

4 out of 5

"SaleCycle x Thalasseo"

What do you like best about SaleCycle? A good support with regular meetings, good performances on retargeting, proposals for new solutions What do you dislike about SaleCycle? A platform not really intuitive and ergonomic What problems is SaleCycle solving and how is that benefiting you? Retargeting on abandonned baskets