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8.5

Spot Score

SaleCycle

SaleCycle Reviews in April 2025: User Ratings, Pros & Cons

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3.3

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SaleCycle Reviews & Ratings

3.3

Good

Based on 2 ratings & 42 reviews

Rating Distribution

Excellent

(31)

Very Good

(10)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

SaleCycle has garnered a strong reputation over the past year for its effectiveness in addressing common e-commerce challenges, such as cart abandonment and customer retention. Customers consistently praise the platform's ability to deliver measurable results through automated remarketing tools, abandoned cart emails, and personalized customer communications. The ...Read more

SaleCycle pros and cons

  • Excellent customer support with highly attentive and proactive account managers, fostering strong client relationships.

  • Effective in recovering lost sales from cart abandonment, providing a strong ROI and immediate revenue benefits.

  • Easy-to-use dashboard that simplifies data tracking and campaign management.

  • Strong focus on continuous improvement through A/B testing, performance reviews, and optimization initiatives.

  • Reporting interface and analytics can be improved to be more intuitive and detailed for users.

  • Integration challenges with certain internal systems, limiting seamless connectivity for some clients.

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Showing 11-20 out of 42

BB

Beatriz B

08/22/22

4.5 out of 5

"Great customer support, super attentive and responsive staff."

What do you like best about SaleCycle? I like the support we have as customers. Employees are always very attentive, agile and always willing to help. What do you dislike about SaleCycle? Maybe they could improve the monthly reports sent. What problems is SaleCycle solving and how is that benefiting you? It's been helping us with cart abandonment emails and has shown us positive results.

MP

Mathieu P

08/15/22

5 out of 5

"Always a nice support!"

What do you like best about SaleCycle? The constant support and the wish to see the customer (us) succeed with multiple improvements initiatives. What do you dislike about SaleCycle? Honestly, not much. I always feel like the support is there. Recommendations to others considering SaleCycle: Always offering superb support, I highly recommend Salescycle. What problems is SaleCycle solving and how is that benefiting you? We're currently solving some technical issues on our end. Our website is ...

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AU

Anonymous User

08/12/22

5 out of 5

"Fast, accurate, and performing solutions"

What do you like best about SaleCycle? Guided by experts with great knowledge and fast availability it is easy to work and implement any solution you are looking for What do you dislike about SaleCycle? Although understandable they want to sell, they do not hesitate to push other available services What problems is SaleCycle solving and how is that benefiting you? Abandoned basket

AU

Anonymous User

07/27/22

5 out of 5

"Dedicated and fantastic at improving comms"

What do you like best about SaleCycle? SaleCycle allows us to streamline our abandon basket communications to customers in an otherwise hectic business environment. This is especially helpful with moving beyond what we have and instead focusing on testing for constant improvement What do you dislike about SaleCycle? Looking at other products in the portfolio, there's little potential to expand our repertoire beyond the abandon basket journey at this time. This is a shame because the abandon ...

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AU

Anonymous User

07/21/22

4.5 out of 5

"A valuable retargeting channel"

What do you like best about SaleCycle? this channel performance support from the team for follow up and improvement What do you dislike about SaleCycle? updating of the contact database to be excluded not automatic What problems is SaleCycle solving and how is that benefiting you? none

OG

Olivia G

07/06/22

5 out of 5

"Salecycle has been instrumental to helping us recover abandoned sales & improve customer experience."

What do you like best about SaleCycle? Marc Shepherd has been an awesome resource in executing our campaigns, providing results, and recommending new ways to improve our overall customer experience. We also love that the designers are able to match our look & feel for branding so well. They do a great job! What do you dislike about SaleCycle? We had a tough time getting a SMS marketing campaign up and running because our vision didn't quite match Salecycles capabilities. Salecycle was still ...

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AU

Anonymous User

07/06/22

4 out of 5

"Working with Marc Shepherd has been great."

What do you like best about SaleCycle? Salecycle is very responsive and they are eager to please, always wanted to bring the brands vision to life. What do you dislike about SaleCycle? Some of our new projects got held up, it wasn't their fault per say, but this did effect our company plans to launch a new channel. What problems is SaleCycle solving and how is that benefiting you? Acquiring new customers through several of our on-site pop-ups, and converting them to become members with us. ...

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PJ

Philibert J

07/05/22

4 out of 5

"Un suivi pro et une communication efficace."

What do you like best about SaleCycle? Des propositions adaptées à nos besoins, des solutions rapidement déployées What do you dislike about SaleCycle? Le système de commition pas toujours optimisé. What problems is SaleCycle solving and how is that benefiting you? La relance panier.

MR

Mariana R

06/28/22

5 out of 5

"We are very happy with the efficient and responsable executive"

What do you like best about SaleCycle? The efficient communication and response from our executive also the proposals she gives to us to improve our results What do you dislike about SaleCycle? Perhaps the difference in the time zone, sometimes it gets a little challenging to have so may hours of difference for calls and follow ups What problems is SaleCycle solving and how is that benefiting you? We have tried new tests and optimizations to improve the performance of the OSR´s campaings ...

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JK

Josiane K

02/10/22

4.5 out of 5

"A helpful and insightful tool"

What do you like best about SaleCycle? The easy-to-use dashboard to see and collect data from any tests run. Excellent communication between myself and our account manager What do you dislike about SaleCycle? There is nothing to dislike about sales cycle What problems is SaleCycle solving and how is that benefiting you? We are seeing great benefits from the use of Sales cycle - recapturing those customers who had abandoned their baskets has been hugely successful and helped towards ...

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