SaleCycle

"Dedicated and fantastic at improving comms"

What do you like best about SaleCycle? SaleCycle allows us to streamline our abandon basket communications to customers in an otherwise hectic business environment. This is especially helpful with moving beyond what we have and instead focusing on testing for constant improvement What do you dislike about SaleCycle? Looking at other products in the portfolio, there's little potential to expand our repertoire beyond the abandon basket journey at this time. This is a shame because the abandon ...

"Salecycle has been instrumental to helping us recover abandoned sales & improve customer experience."

What do you like best about SaleCycle? Marc Shepherd has been an awesome resource in executing our campaigns, providing results, and recommending new ways to improve our overall customer experience. We also love that the designers are able to match our look & feel for branding so well. They do a great job! What do you dislike about SaleCycle? We had a tough time getting a SMS marketing campaign up and running because our vision didn't quite match Salecycles capabilities. Salecycle was still ...

"We are very happy with the efficient and responsable executive"

What do you like best about SaleCycle? The efficient communication and response from our executive also the proposals she gives to us to improve our results What do you dislike about SaleCycle? Perhaps the difference in the time zone, sometimes it gets a little challenging to have so may hours of difference for calls and follow ups What problems is SaleCycle solving and how is that benefiting you? We have tried new tests and optimizations to improve the performance of the OSR´s campaings ...

"Fantastic business relationship with our account manager, was like having a teammate."

What do you like best about SaleCycle? It was fantastic having regular reviews with Will. It was great to have his opinion on my ideas but also beneficial that he was coming to us with ideas on how we could get the most out of the tool. It felt like he was invested in the success of our campaigns. What do you dislike about SaleCycle? I honestly couldn't think of something I disliked about our relationship with SaleCycle. I believe anything we were ever unhappy with we raised Will and the ...

"Very powerful SCA solution and focused account management team"

What do you like best about SaleCycle? Simplicity in dashboard view and KPI reporting but most importantly an account management team focused on driving continuous performance improvement What do you dislike about SaleCycle? Nothing to add as there are no limitations on the solution requirements for the business What problems is SaleCycle solving and how is that benefiting you? Abandon Basket remarketing and personalized sales recovery

"Great company to partner with!"

What do you like best about SaleCycle? We love working with SaleCycle. They have been instrumental in testing and implementing new opportunities to help our business grow. They have made the management of our many projects so easy and executed perfectly every time. What do you dislike about SaleCycle? There was a short time when some functionality was down due to technology upgrades. But now we're back and better than ever. Part of those upgrades included more robust analytics, which we're ...

"Absolutely great product and consultancy."

What do you like best about SaleCycle? SaleCycle has been our partner for abandoned cart emails for several years. We are very happy with the revenue and ROI, along with their excellent customer support! What do you dislike about SaleCycle? Nothing really. I would very much recommend the service. What problems is SaleCycle solving and how is that benefiting you? The SaleCycle tag was easy to implement on webshop, takes out manual campaign management work through automation and facilitates ...

"Very professional and competent"

What do you like best about SaleCycle? Good feature proposals, good advice, and very good follow-ups What do you dislike about SaleCycle? On the reporting side, they could be more efficient on the analytical side What problems is SaleCycle solving and how is that benefiting you? With SaleCycle, we worked on the abandoned cart. Good results have been obtained.

"PLT review"

What do you like best about SaleCycle? Due to the nature of working for a fast fashion business, a lot of things we work on are always very last minute but this has never been a problem when working with Salecycle. Whenever we've needed anything e.g. files, support, advice - these have always been sent promptly. Our account manager (Emma) has always been happy to help with any request and even when on annual leave has ensured that everything is taken care of and information on our account ...

"Troughout this year I was able to work with an amaing team who is always there to support us"

What do you like best about SaleCycle? The communication with the team. they are always willing to help. they provide aditional information that might help in the campagins. Salecycle can adapt to your needs. What do you dislike about SaleCycle? Sometimes is hard to get updates during busy periods Time frames for updates tends to be complicated for E-commerce I wish Salecycle had different templates we could use What problems is SaleCycle solving and how is that benefiting you? I have seen ...