Sailthru

True SaaS ESP ideal for e-merchants and medias: Highly agile and reliable

What do you like best? Sailthru platform is really agile and adapts to your data model instantly. This allows you to be completely autonomous. the combination of their Zephyr personalisation code with the easy integration of your own data feeds makes it the perfect platform for medias or retailers who update several times a day their inventory and website contents. Their APIs allow you to integrate very deeply with your other tools and their support is very responsive. What do ...

Their project manager and our customer success manager are extremely helpful.

What do you like best? The consistent communication and helpful support staff. What do you dislike? Nothing to dislike with this vendor. This company needs to improve it's email program and that's partially why I'm here. Doesn't look like there have been improvements in the last 3 years. What problems are you solving with the product? What benefits have you realized? There's more transparency on list growth and it's Wordpress integration is useful for our newsletter ...

All-Around About the Customer Success

What do you like best? personal service regular check ins on progress, fix issues, launch new ideas What do you dislike? a few limitations for behavioral segmentations Recommendations to others considering the product: The team at Sailthru has put together a great service. They can hold your hand or leave you independent. They have the resources and tools to elevate your email marketing. What problems are you solving with the product? What benefits have you ...

Super Smart + User-Friendly = What's Not To Like?

What do you like best? The best thing about Sailthru is that is offers up tons and TONS of analytics and data-points to analyze every detail of your email/newsletter send. (You can view CTR, clicks, opens, open rate, soft bounces, hard bounces, bounce rate, spam, opt-outs, email domains, etc.) What do you dislike? Honestly - I cannot think of anything i don't like about this platform. Recommendations to others considering the product: It's 100% worth the ...

Great platform!

What do you like best? Sailthru makes sending out emails so simple. The interface is quick, makes sense, and customer service is on point as well. We are happy with the platform and have been using it for a while now. What do you dislike? There is nothing I've found that I dislike about sailthru What problems are you solving with the product? What benefits have you realized? Sailthru has made email marketing as simple as possible

Powerful tool

What do you like best? It is very easy to create emails and sending campaigns. The new template builder has drag and drop functionality that doesn't require a lot know how. It is also easy to see how many clicks or % where on the single items in the email. And the campaign summery shows the important things in one view. The customer service is excellent. Inquires are dealt with in a speedy and professional manner. What do you dislike? The new template builder is more the email ...

Sailthru is a great partner!

What do you like best? I have really appreciated Sailthru's account management and customer service efforts. My dedicated account manager is always responsive and quick to work on finding any solutions to problems that occur. They also have a great customer service team that does the same. What do you dislike? While I don't think this is a large downside and it's easily helped, I think there is a slight learning curve that comes with Sailthru, especially for those who haven't ...

MUST HAVE FOR MARKETING

What do you like best? Sailthru makes it easy to deliver targeted advertising to users & curate a professional look. What do you dislike? Data is sometimes confusing & appears to be not relevant for this kind of work. What problems are you solving with the product? What benefits have you realized? I've been able to try out new marketing techniques and optimize sending times, audience data, and subject line performance!

Forward thinking and customer focussed

What do you like best? Loyalty - it really does pay to not switch CRM tools every few years. I'd recommend building a good rapport over a number of years with your chosen platform, the benefits can often outweigh the small upside of saving a few £'s. This does not mean you do not challenge them when the tough questions come round. Customer focussed - the support I've received is second to none. After the first year of using Sailthru, the main reason for signing up to a second term ...

A good one

What do you like best? Simplicity of email automation. This is the most valuable asset right now. What do you dislike? Not beeing able to join branches after a split in LCO What problems are you solving with the product? What benefits have you realized? Email autimation on LCO and creating templates. Much more simple API rules.