Sailthru Reviews in January 2025: User Ratings, Pros & Cons

Sailthru Notorious Automation !!

What do you like best? It's nice I don't have any point to find regarding the system, so I like why it has worked differently, it has allowed us to automate our original marketing and allow us to expand our client portfolio and so now it is much more complete in the sense of digital marketing so it is much more detailed and for this reason it reaches more clients and automates this point of the company. What do you dislike? I find the system attractive and it works well, but I ...

Sailthru Marketing Goal !!

What do you like best? Sailthru has worked perfectly with this company, it is coupled in a very easy way for us and interacting with its interface is pleasant, no inconvenience for us, very intuitive when creating the campaigns send them by emails in this way customers can view the promotions, offers or advertisements that we want to deliver or show, in turn the interface that it offers us is very beautiful which makes it very interactive and pleasant to use, in opinions it allowed to ...

Getting Better Every Year

What do you like best? The fact that the company really goes out of its way to find out what their customers need. Every upgrade to the platform comes out of direct customer feedback. What do you dislike? Reporting is a little cumbersome - use of dynamic personalization was a bit difficult. Recommendations to others considering the product: Really solid ESP with great benefits. Only big drawback was that they did not have 24/7 support but that could have changed. They ...

Satisfied 5 Year Sailthru Customer.

What do you like best? Sailthru's Ad Targeter makes it extremely seamless to schedule and organize ads for all of our clients. What do you dislike? Overall, Sailthru, while powerful, is pretty sensitive as well. For instance, the Analytics Campaign feature flitches every so often, and you're unable to copy and paste terms into the "Interest Rating" field under Audience Builder. Recommendations to others considering the product: Always pay for more email volume than you ...

True SaaS ESP ideal for e-merchants and medias: Highly agile and reliable

What do you like best? Sailthru platform is really agile and adapts to your data model instantly. This allows you to be completely autonomous. the combination of their Zephyr personalisation code with the easy integration of your own data feeds makes it the perfect platform for medias or retailers who update several times a day their inventory and website contents. Their APIs allow you to integrate very deeply with your other tools and their support is very responsive. What do ...

Their project manager and our customer success manager are extremely helpful.

What do you like best? The consistent communication and helpful support staff. What do you dislike? Nothing to dislike with this vendor. This company needs to improve it's email program and that's partially why I'm here. Doesn't look like there have been improvements in the last 3 years. What problems are you solving with the product? What benefits have you realized? There's more transparency on list growth and it's Wordpress integration is useful for our newsletter ...

All-Around About the Customer Success

What do you like best? personal service regular check ins on progress, fix issues, launch new ideas What do you dislike? a few limitations for behavioral segmentations Recommendations to others considering the product: The team at Sailthru has put together a great service. They can hold your hand or leave you independent. They have the resources and tools to elevate your email marketing. What problems are you solving with the product? What benefits have you ...

Super Smart + User-Friendly = What's Not To Like?

What do you like best? The best thing about Sailthru is that is offers up tons and TONS of analytics and data-points to analyze every detail of your email/newsletter send. (You can view CTR, clicks, opens, open rate, soft bounces, hard bounces, bounce rate, spam, opt-outs, email domains, etc.) What do you dislike? Honestly - I cannot think of anything i don't like about this platform. Recommendations to others considering the product: It's 100% worth the ...

Great platform!

What do you like best? Sailthru makes sending out emails so simple. The interface is quick, makes sense, and customer service is on point as well. We are happy with the platform and have been using it for a while now. What do you dislike? There is nothing I've found that I dislike about sailthru What problems are you solving with the product? What benefits have you realized? Sailthru has made email marketing as simple as possible

Sailthru Review

What do you like best? Robust features, strong functionality, good customer service What do you dislike? the UI for some tools are not ideal (e.g. no live preview for template builder) What problems are you solving with the product? What benefits have you realized? Driving revenue/repeat purchases