9.1/10
Spot Score
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JH
Jan H
03/13/21
Had problems setting up Sage on-line on…
Had problems setting up Sage on-line on my computer, the person I spoke to was so helpful and was able to solve my problem.
ET
Emma Thomas
03/13/21
Customer Service
Kaesar Ashfaq was extremely helpful and guided me through the set up. Very pleased
MB
MILES BETTS
03/13/21
Really knowledgeable support for fixing…
Really knowledgeable support for fixing a software query that I had.
A
Andrew
03/13/21
I am delighted by the service
I am delighted by the service. My problem is solved.
M
Michele
03/12/21
Efficient, friendly and polite service.
My question was responded to quickly and in a friendly approachable way.
W
Windsport
03/12/21
Veyr quick and helpful!
Very quick and helpful!
JT
Johh T.
03/12/21
Rachael Wells 5 STARS
Rachael Wells was very competent and answered my query - very patient and explained well
QL
QA Live Attendee, helped by Ji
03/12/21
Excellent service, as usual
Had a query on a report so logged a chat online. There was a delay in responding (understandable though given the current situation).Once connected, the usual excellent service, this time from Jia. Good rapport and helpful result.Thank you.
PM
Philip Minty
03/12/21
Quick, concise, accurate advice
My problem was very quickly understood. Advice received was quick to arrive, concise, accurate and enabled efficient repair and continuation with the task in hand. I cannot find fault with this service; it has replaced my previous "go-to" for help (which was to call and wait on the phone)
TB
Thomas Bond
03/12/21
Sage Live Q&A is an absolute life line
Sage Live Q&A is an absolute life line, invariably when you need an answer to something you need it quickly and having this service enables you to get those answers in a matter of minutes.Jayne helped me with my query and it was sorted straight away.