8.7
Spot Score
Stay private and secure online with SaferVPN.
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SaferVPN provides a comprehensive and user-friendly VPN experience, appealing to both tech-savvy users and beginners. Its customer support consistently receives high praise for being responsive, thorough, and solution-oriented, as highlighted in multiple reviews. Many users commend the support team, including names like Simon Weber, Allison Verner, and Jeevan ...Read more
Excellent and responsive customer support, often praised for its patience, professionalism, and quick problem resolution.
Reliable VPN functionality, protecting personal data and ensuring security, especially when traveling or using unsecured Wi-Fi.
User-friendly application, with solutions provided promptly for basic technical issues.
Long-standing customers report generally stable services, with positive experiences over extended use.
Persistent login issues, requiring manual device logouts and repeated re-logins after restarts, frustrating many users.
Frequent disconnections and unreliable connections reported, impacting the overall user experience.
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GA
Giuseppe Anastasio
04/23/21
ho ricevuto una attenzione eccellente e…
ho ricevuto una attenzione eccellente e rapida, con grande pazienza mi è stato risolto il problema, da 1 a 10 il mio voto è 10 e più.
ME
Martin Enrique Andres Ortiz
03/18/21
They work until finding the solución yo…
They work until finding the solución yo the problem.
ML
Mance Lasnier
03/03/21
Satisfaction garantie
Je suis très satisfaite du service rendu par M. Jeevan Mahat. Je ne pouvais pas avoir mes connections pour écouter mes programmes de t.v. Canadienne en français. M. Mahat est resté en contact presque continuellement avec moi jusqu’à à être que le service soit revenu. Félicitations pour M. Mahat ainsi que pour StrongVPN!Mance Lasnier
CA
Cinzia Albertazzi
03/01/21
Excellent service après vente
Excellent service après vente, résolution des problèmes effectif et rapide.
OS
Omer S
02/28/21
I had a problem connecting to the app…
I had a problem connecting to the app and website and got very good support. Simon was courteous determined and efficient and solved my problem.Thank you
YS
Y. Shrub
02/15/21
It was good but now it's terrible
It was good. My the manager they have (or who decides of all those stupid changes) is terrible. Every new version is less usable. I don't use the app for a while, they broke it in the past and made it unusable. Now I can't use desktop app. "Please log out of one of your devices." THat device is not ON, let me use it here or logout automatically. Is it so difficult? I hate them every day. Fire that manager and take a good one, you are killing the app for years!
OF
Orla Frank
02/05/21
Jeg anbefaler SaferVPN
Jeg anbefaler SaferVPN. Den er ikke perfekt, men tett opp under. Jeg har mye glede av den når jeg har kontakt med norske sider og er bosatt i Portugal.
N
Nick
02/02/21
fool me once, shame on you...
Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer support EVERY SINGLE TIME I use this app. I'm not exaggerating - EVERY SINGLE TIME. It's like asking a parent if I can use the internet, please? I'm starting to think it might actually be quite malicious. I'm uninstalling and demanding a refund. DO NOT INSTALL, DO NOT DOWNLOAD, KEEP LOOKING, GOOD ...
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NT
non tech
01/10/21
Had trouble logging in
Had trouble logging in. Simon weber was great. solved the problem. gave 4 stars because if you have to many open sessions . you can't log in must go into account and delete devices to log back in. would be 5stars if safevpn could fix this.
IC
I C
12/23/20
Was good, but not now.
The support answer fast. BUT, I don't know who decided to not save login details as it was before. This is a very bad decision and for it I give just 1 star. Make life easier, do not complicate it. There is no sense "for privacy reasons", no. All other companies saves login details or create a quick "pin" but you ask to insert the STRONG password + login email every time I want to use it.
