RunCloud Reviews in January 2025: User Ratings, Pros & Cons

Great company

I've used runcloud for 5 years and their product is excellent, and whenever I email for support their support is also quick and very effective. I really love this company and would recommend them

"Disappointing Support"

What do you like best about RunCloud.io? When they started, It was a good and cheap service, probably the only good thing about this was the one click installers and the setting up of new servers. But right now they seem to care about only the profits.

"Best Server Control Panel For WordPress Agencies"

What do you like best about RunCloud.io? What makes RunCloud stand out from the crowd is easy and fast deployment, user-friendly interface, the ability to manage as many servers as you want with their basic plan. It simplified our workflow and helped us reduce our hosting costs to more than 50% per month. OpenLiteSpeed included at no additional cost is a great feature too along with the custom NGINX configuration which improves your website performance. Another feature we like about ...

Great service

I am onboard basically from the start, had some very minor issues once in a (long) while, but support was always very helpful. I was always on PRO plan which used to be the best with all the features. That sadly changed and there is even better program with some nice features i would really like, but i would have to pay way more and for me the PRO is "enough". To be fair they add new features even to PRO so its not that bad, but still. But aside from the price increase i have nothing but ...

Great Product & Customer Support

While there are some policies with which I have disagreed in the past, overall they make it up with great customer support which always answers within hours and resolves issues ASAP. Services itself are great. While the pricing could be a bit lower I feel, if you price your own services right to your clients then its all good. I don't feel any negatives deserves for starts to be reduced hence 5/5 from my side as my overall experience is net positive.

Open ticket for 3-months. No support, acknowledgement, or resolution to simple problem with cloning/staging/creating development environments.

No support for 3 months. Ignoring key information and sending you around in circles. No engagement in the problem, and showing a total lack of initiative in resolving problems. The support staff do not care about their customers' issues, no matter how simple they might be to solve. They just send you in circles, and offer nothing to aid you in the simplest of tasks (i.e. using their built in staging site tool pollutes your development and live environments, as it does not overwrite the ...

Good value, works very well.

I've been with RunCloud for about 3 years and I was surprised to see the negative nature of these reviews. I've found them to be great, the pricing is fair and the support is quick when I needed it. The software is being updated regularly and since I joined they have added lots of new features and speed improvements for my Wordpress websites. The only thing I'd say is that since joining they've added a new paid tier and increased the prices slightly, but I guess that's normal for a growing ...

"I Was Scammed Out Of $99"

What do you like best about RunCloud.io? I was really impressed by the service at RunCloud until the recent changes, where it seems they've shifted their business model from "customers first" to "profits only".

"Runcloud Review from a fanboy"

What do you like best about RunCloud.io? Excellent Customer Support Team that takes all that is required to address our concerns on topmost priority. We are so very much thankful to the team at runcloud for taking the customer service to the next level. I have recommended the service to more than 10 people who in turn thanked me for the same reason.

"A high-performing, easy-to-use, cost-effective cloud server management control panel."

What do you like best about RunCloud.io? There are several features we like about RunCloud. We'll mention our top three below. First, RunCloud makes everyday server management tasks – e.g., server provisioning, application deployment, server monitoring, and backups – simple to perform. The graphical user interface (GUI) is intuitive and a delight to use – we prefer RunCloud's GUI to other web hosting control panels, including GridPane and Cloudways. With RunCloud, everything works as ...