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7.6

Spot Score

Route For Merchants - Ecommerce Software

Route For Merchants Reviews in January 2025: User Ratings, Pros & Cons

Stay connected, exceed expectations.

4

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Starts from $199/Month, also offers free forever plan

Route For Merchants Reviews & Ratings

4

Very Good

Based on 87 ratings & 25 reviews

Rating Distribution

Excellent

(21)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 11-15 out of 25

AU

Anonymous User

04/03/23

4.5 out of 5

"Happy small business owner and Route user"

What do you like best about Route? On the business side, Route offers flexible options for package protection and their support team can help you reduce your support team's workload. Their app is so easy to use and their rates are very affordable.

CT

Casey T

08/08/23

4 out of 5

"Helpful with tracking and issues"

What do you like best about Route? The app and representives were responsive and helpful with resolving my order. What do you dislike about Route?

AU

Anonymous User

08/08/23

4 out of 5

"Prompt customer service"

What do you like best about Route? Resolved issue promptly and refund was issued after 5 days What do you dislike about Route?

GB

Grace B

12/14/21

4 out of 5

"So glad that we utilize Route!"

What do you like best about Route? Route is such excellent peace of mind for both me, when I'm shopping on our site, but also for customers that utilize the service. Knowing that we have a fast, easy to use service to help people get replacements or refunds for their packages makes everyone's experience better!

AU

Anonymous User

11/17/22

0 out of 5

"Route Failed to Help our Customers"

What do you like best about Route? They were pretty helpful at the beginning. What do you dislike about Route?