Rootstock ERP Reviews in April 2025: User Ratings, Pros & Cons

"Director Of Operations"

What do you like best? Rootstock was able to offer a complete ERP package, all modules were included. The Rootstock implementation team was also excellent helping us through the install and go live process. What do you dislike? Rootstock captures input whether it be demand, addresses, sales orders etc... at the time it is entered in the system. Any changes that are made aren't necessarily updated throughout the system automatically. Typically you need to either re-enter the information so ...

"Lots of work to do everything"

What do you like best? Nothing. I think it's better for our production team, however the front office has a lot of trouble doing almost everything we need to do. What do you dislike? Can't modify or customize the forms, packing slips, sales order acknowledgements or invoices unless you are an apex wizard. Can't write a custom email when emailing acknowledgements to customers or invoicing. Reports are difficult to generate. Lots of clicking involved when entering customer orders. For ...

"Customization-heavy; "

What do you like best? The patience of the development and implimentaton team. What do you dislike? The amount of customization that is required to implement this software - and of course, each customization costs quite a bit - has delayed this project significantly. The project team felt that the sales team really understood the complexity of our 100% remote (no warehouse, no brick-and-mortar) business. The team was convinced the product could deliver everything needed. That has not proven ...

"RootStock is our ERP system "

What do you like best? That RootStock is an ERP system that is cloud based What do you dislike? That is has a main screen that is very confusing, but they have drops downs and quick menus to avoid that. Recommendations to others considering the product: Speak with your Sales Representative What problems are you solving with the product? What benefits have you realized? Anyone can work in this system as it is cloud based Response from Samuel Wood of Rootstock edit From Rootstock's Customer ...

"Most Comprehensive ERP Solution "Born in the Cloud""

What do you like best? The Rootstock solution first caught my attention as an extremely comprehensive ERP system that was designed from the ground up in the cloud on the Force.com platform. While that was intriguing enough, the fact that this product was conceived, designed and developed by one of the most seasoned and well-respected teams in the ERP industry was the icing on the cake for me. It is also important to consider the fact that applications built on the Force.com platform can be ...

"Truly Enterprise Grade ERP - Now In The Cloud"

What do you like best? Rootstock's team of engineers and consultants bring deep knowledge of manufacturing and software processes to the table. Leveraging the full power of the Salesforce platform, Rootstock Software, in combination with their FinancialForce integration, brings the back office to the Salesforce world with an unprecedented feature set that, together with our own custom software built on natively on Salesforce, allows us to host our entire end-to-end enterprise software ...

"Good System"

What do you like best? Encompasses all aspects of manufacturing What do you dislike? Support is responsive with open ticket functionality. Responsive, too. Recommendations to others considering the product: Keep versions up to date What problems are you solving with the product? What benefits have you realized? ERP system for manufacturing company.

"Slow moving with little help from corporate"

What do you like best? The potential rootstock has for solving several major problems with our Manufacturing, Sales and Logistics... but it's been nearly a year without being able to use the product. We see the potential, unfortunately the execution has been less than smooth with little to no help from tech support. If we had more help with implementation, the system would be up and running by now. What do you dislike? Paying a high price tag for a product we can't use and charged extra to ...

"Flexible Billing Engine"

What do you like best? We are looking to leverage rootstock for out billing engine What do you dislike? Great partnership so far. Nothing to dislike yet. What problems are you solving with the product? What benefits have you realized? Billing complexities