RoomRaccoon Reviews in February 2025: User Ratings, Pros & Cons

Don’t fall for this company

Don’t fall for this company. It’s money and not customer driven. When they made a mistake in their billing, they blackmailed me to pay the wrong amount by blocking the service completely, although they later admitted that their invoice was wrong. It was hard to get out of the contract, they simply don't reply and still have not paid me back the 229,50 euro they owe me. There are better and more friendly companies out there, like lodgify and Redforts.

"Reliable choice for small businesses in the hospitality industry."

What do you like best about RoomRaccoon? One of the standout features of RoomRaccoon is the prompt and efficient customer support. Whenever I encounter an issue or have a question, the support team responds almost instantly, offering helpful solutions and guidance. This level of support is crucial for ensuring a smooth operation in the hospitality business. What do you dislike about RoomRaccoon? One notable drawback is the system's occasional slowness when it comes to saving and updating ...

"Simplifying Hospitality Management"

What do you like best about RoomRaccoon? RoomRaccoon impresses with its comprehensive and user-friendly approach to hospitality management. The platform excels in streamlining hotel operations, offering a centralized solution for reservations, guest communications, and property management. The intuitive interface allows for efficient navigation, making daily tasks such as booking management and check-ins a seamless process. The integration of features like channel management and online ...

"Best booking management System around!"

What do you like best about RoomRaccoon? I'm a fairly new user of this software/system so i'd have to say so far what I like best was the ease of the entire process of initially getting set-up. There were a couple minor hiccups throughout the process but it was mostly tweatking to get things just right for our specific business. Their customer support solved the isse with ease and quickly! One of the best customer service experiences i've ever encountered What do you dislike about ...

"RoomRaccoon Rating"

What do you like best about RoomRaccoon? The user accessibility and ease of requesting help in the system. What do you dislike about RoomRaccoon? N/A I have enjoyed using it! It's easy and user friendly What problems is RoomRaccoon solving and how is that benefiting you? It's allowing me to reach out to customers easier and makes thing quicker so I have more time to take on other tasks

"My hotel is much more organized"

What do you like best about RoomRaccoon? Roomracoon has been an absolute game-changer for our hotel management! The intuitive interface and seamless integration of reservation and billing systems have significantly boosted our efficiency. The dynamic room assignment feature ensures optimal occupancy, and the detailed analytics provide valuable insights for strategic decision-making. Our guests love the smooth check-in process, and the responsive customer support team has exceeded our ...

"Modern booking system"

What do you like best about RoomRaccoon? easy to use, good integration with partner accounts What do you dislike about RoomRaccoon? System sometimes doesn't save or hang for long periods when there are updates What problems is RoomRaccoon solving and how is that benefiting you? easy booking via website. Good system emails to minimise manual emails to guests. Easy rate changes and invoicing Good reporting

"Best automated system"

What do you like best about RoomRaccoon? The best about Room Raccoon is that it automatically syncs price, availability, meals of and individual hotel according to their availability on various sites. What do you dislike about RoomRaccoon? I dont dislike any feature about room raccoon What problems is RoomRaccoon solving and how is that benefiting you? It is helping me by finding updated status and availability of hotels quickly. About the prices and everything.

"Quick and easy to learn!"

What do you like best about RoomRaccoon? RoomRaccoon basically has everything in one. Literally a property management system that manages all aspects of a hotel / guest house. Customer support is always available to help What do you dislike about RoomRaccoon? Only down side is that you need multiple email adresses to set up multiple properties under one collection instead of just using the central reservations email address What problems is RoomRaccoon solving and how is that benefiting ...

"serena has been great"

What do you like best about RoomRaccoon? the property management software is great and easy to use What do you dislike about RoomRaccoon? the costs to add other functions. It should be included with my monthly fee. What problems is RoomRaccoon solving and how is that benefiting you? i dont have problems