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AI
Agency in Marketing and Advertising
12/12/17
Great tool for high level competitor insights in the social space
What do you like best? I like to be able to easily track my competitors social pages in an easy dashboard and set it up with the information I need. I also like that I can incorporate my FB ads manager into the platform to pull owned ad data in. What do you dislike? I would love to see more functionality with ads from competitors. I know this is not realistic but it would be nice is FB ever opened that up. Also engagement rates are calculated very different than the actual ...
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AH
Ahmed H
05/22/16
Must use for smart and busy marketers
What do you like best? The dashboards are very smart and easy to use Rate of adding more features Social Ranking weekly alerts on landscape performance They have no limit on adding/removing companies to landscape during the month unlike most of other services. What do you dislike? High price. Although it's reasonable related to similar services. Recommendations to others considering the product: When u have a problem or want a help, always contact their ...
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LR
Linda R
01/18/19
An easy way to gather intel on competitors
BS
Brett S
10/20/16
Would be more helpful with LinkedIn
What do you like best? Easy to read stats. Easy to navigate dashboard. What do you dislike? Does not gather LinkedIn data. Not their fault, but the only platform we care about. Recommendations to others considering the product: Great as long as you don't need LinkedIn data. What problems are you solving with the product? What benefits have you realized? Most of our customers are on LInkedIn so that is where I am really looking for engagement. What I have found ...
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UI
User in Internet
02/11/16
Great tool for benchmarking your social performance.
What do you like best? I really like how clear and easy to use the platform is. The downloadable PDFs and Powerpoint formats are also very useful. The way the numbers are presented are very easy to understand, even for those not familiar with social media. What do you dislike? I wish that I could export the raw data as a CSV or excel file. What problems are you solving with the product? What benefits have you realized? To benchmark and easily measure our social performance.
FD
Fernando D
05/31/17
Great Service...but way too expensive
What do you like best? Landscape comparison is the best feature that RivalIQ has, with that you can see at once how your brand is doing in relevant terms against competition What do you dislike? Rival IQ prices are out of the market, and even worst they do not respect previous agreement with loyal users that have been with them for years. Recommendations to others considering the product: Look for other options before committing to an annual plan, it is way too expensive ...
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