Rival IQ

Excellent social/digital analytics tool!

What do you like best? Benchmarking our clients' performance (we are a small digital agency) against their peers, competitors and others in their "landscape" is amazingly useful and easy. What do you dislike? I wish "self-reporting", meaning reporting on one client for that client, were easier and more comprehensive. You can isolate a client by tagging them (or others) but the whole concept of landscape falls apart in a one company profile. Recommendations to others considering ...

Exceptional offering and service

What do you like best? Ease of use, responsive team and service level, simply to teach to team What do you dislike? So far, very little. It's a solid offering at a very reasonable price Recommendations to others considering the product: Do it now, before the price hikes! What problems are you solving with the product? What benefits have you realized? Data collection and analysis for our clients competitors in a way that would take us days to collate manually

Simple, useful and Very good!

What do you like best? Simplicity on usage, great insights and suberb product support. What do you dislike? Missing Facebook Page insights local data (instead global) Recommendations to others considering the product: Give it a try. On trial period you will fall in love with... What problems are you solving with the product? What benefits have you realized? Detailed reports on Social Media insights of our clients and their competitors. Making sure clients ...

Awsome!

What do you like best? Rival IQ is a complete service for benchmarking on social media. You get all the info in one place, compare them and all that with an awsome price, it fits in most agencies budget. And what is very cool, you talk directly to the CEO. What do you dislike? At the moment there is nothing I dislike in the product. Recommendations to others considering the product: If you need an easy to use service, to get all your data together (and data form your ...

The data you need, fast, easy, and affordable

What do you like best? I love these guys. Excellent social media, SEO, content marketing data (especially competitive data) that is very easy-to-use and affordably priced. Also a very responsive team. Quick to answer questions, explain product updates, etc. It's not as full-featured as some of the other solutions in this space, but the value to price ratio is unbeatable. (disclosure: investor in this company) What do you dislike? UX and UI not quite where it needs to be yet. Don't ...

RivalIQ has been key to our strategic decision making

What do you like best? We use RivalIQ to organize and monitor our competitive landscape. For each indirect or direct competitor we know about or discover, they are added into RivalIQ, tagged and then we receive email alerts and can build report based on activity like Twitter engagement. I really like how the analysis is relative to your own company. What do you dislike? Single user app today, needs support for team members. What problems are you solving with the product? What ...

Exceptional

What do you like best? The data provided is both accurate and is presented in a comprehensible and report-ready way. I can hone in on competitor's content as well as my own and compare side-by-side. The team is also incredibly involved. What do you dislike? Unfortunately, they don't take Pinterest into account. What problems are you solving with the product? What benefits have you realized? Rival IQ has helped save massive amounts of time by compiling the social channels of ...

Rival IQ is one of the most important tools in my social media toolkit

What do you like best? Knowing what your competitors are up to is crucial for every marketer. Rival IQ was is an absolute must-have. It allows you to compare your business with your competitors. It also allows you to see the size of their networks, their posting frequency, and their progress compared to yours. This data helps you do better job on your own social media channels and win a larger audience in the future. And it actually tells every social media marketer about their own ...

Brilliant product. Brilliant service

What do you like best? Easy to use but oh, so powerful. Makes sense of all the real world social data and presents it in such a way that we can deliver a great service to OUR customers. It would be hard to give our clients the service they want without Rival IQ What do you dislike? There really isn't anything to dislike - it's a great product with useful new features on a regular basis. Recommendations to others considering the product: Try it out - you'll be amazed! ...

The only competitive owned social analytics tool you'll ever need.

What do you like best? I can't say enough good things about Rival IQ. Phenomenal interface. Phenomenal customer service. Phenomenal human-assisted automation. Phenomenal product vision and direction. Solves tons of problems - from quick insight into the 3 main metrics for social media (audience, activity, engagement), to rapid report development. They're working on marrying all digital analytics into one platform, such as SEO and paid search advertising analytics ...