Rival IQ Reviews in February 2025: User Ratings, Pros & Cons

Rival IQ Review

Good business social comparison program

What do you like best? My job is mostly b2b, but is trying to expand as b2c. Rival IQ allows us to compare social media trends between not only our top b2b competitors but b2c as well. It allows us to gauge the temperature of what our competitors are posting and use that as things to remember when we figure out our social media calendar. What do you dislike? There isn't much I dislike about the program. For the version we have, there is a cap to how many businesses we can add and ...

Great competitive analysis tool

What do you like best? Simple to use and understand. It's great for being able to get an understanding of a companies competitive social landscape. What do you dislike? A lot of companies had no historic data and RivalIQ could only begin capturing data from the time you commence tracking. What problems are you solving with the product? What benefits have you realized? Using RivalIQ we were able to identify large events from our competitors, what people were responding to ...

Great social media competitor review software

What do you like best? Great reporting, great features, always updating. What do you dislike? Lack of Snapchat data (although not RivalIQs fault) What problems are you solving with the product? What benefits have you realized? Competitor analysis social media analytics

Must-have in social intelligence

What do you like best? Everything about this product is necessary. See when your competitors boost a post, see when they are receiving unusual attention, and get email alerts when you are doing particularly well (or badly for that matter). I only have one recommendation - summarized customer sentiment would be a wonderful addition to this platform. e.g. if I've had a month where customers were angry at or disappointed in my brand, it would be important. So some smarter analytics ...

An easy way to gather intel on competitors

Easy to use tool to gauge your org against competitors

What do you like best? I can easily and quickly see how my org stacks up to competitors. Also, I can set up custom reports and custom alerts that notify me of what my competition is doing in real-time. Additionally, the interface is easy to use. What do you dislike? I would like to customize reporting even further, but I think they are working on this. What problems are you solving with the product? What benefits have you realized? It saves time and energy. We can use one ...

Great Engagement Analytics

What do you like best? Shows our top posts as well as our competitions. We can see what we're doing that's different vs what they are doing. What do you dislike? Only has engagement analytics and not reach or impressions. Recommendations to others considering the product: Include other analytics besides engagement. Include reach, impressions, ads vs organic posts What problems are you solving with the product? What benefits have you realized? What content works for ...

Extremely Valuable Social Tool

What do you like best? Our team loves the ability to enter competitive handles and track performance across the landscape. The charts available have been very helpful to the clients. What do you dislike? There really is nothing that I dislike about this tool. Recommendations to others considering the product: Take a look at the tiered packages they offer when deciding what your client really needs. They offer a monthly fee instead of a full year, so this could be a way to ...

Great tool for high level competitor insights in the social space

What do you like best? I like to be able to easily track my competitors social pages in an easy dashboard and set it up with the information I need. I also like that I can incorporate my FB ads manager into the platform to pull owned ad data in. What do you dislike? I would love to see more functionality with ads from competitors. I know this is not realistic but it would be nice is FB ever opened that up. Also engagement rates are calculated very different than the actual ...