Riva CRM Integration Reviews in February 2025: User Ratings, Pros & Cons

"Good calendar sync between Salesforce Service Cloud and Google"

What do you like best about Riva? The ease of adding users and having their calendars sync appointments from the google business accounts. The creation of appointments being allowed to originate from the google side made it easier for users.

"Good calendar sync between Salesforce Service Cloud and Google"

What do you like best about Riva? The ease of adding users and having their calendars sync appointments from the google business accounts. The creation of appointments being allowed to originate from the google side made it easier for users.

"Great way to integrate Outlook/Exchange and Salesforce"

What do you like best about Riva? The solution is flexible and configurable compared to other vendors, and handles things on the back end instead of client-side. Support is excellent, and the team is always accommodating and responsive.

"Easy to use integration with Outlook and qualified third-party applications."

What do you like best about Riva? Different ways to authenticate with Outlook wether basic auth, modern auth, certificate based. What do you dislike about Riva?

"Great tool for synchronizing calendar and emails between Exchange and CRM"

What do you like best about Riva? Allows option for on-prem installation, which eases security concerns for on-Prem Microsot Exchange environments. Once setup, works seamlessly with little intervention needed

"Easy to use integration with Outlook and qualified third-party applications."

What do you like best about Riva? Different ways to authenticate with Outlook wether basic auth, modern auth, certificate based. What do you dislike about Riva?

"Riva make things easier"

What do you like best about Riva? Riva seamlessly connects CRM to Outlook. What do you dislike about Riva?

"Wonderfully simple, impressively consistent"

What do you like best about Riva? Set up Riva sync with Salesforce to sync contacts to Outlook for multiple users. Literally never touched it after setup and NEVER had an issue. Low cost with hyper-responsive support. Was able to help me through self-induced confusion at setup.

"Riva keeps NetSuite and Outlook in Sync!"

What do you like best about Riva? Riva is easy to configure, leveraging token-based authentication for the integration, and a custom role for limited permissions. Once the integration is complete, the synchronization policy is easy to set up and maintain. It's a no-hassle system that allows you to set it and forget it.

"Smart integration between Oracle CRM on Demand and Outlook"

What do you like best about Riva? Seamless and back-end integration between Outlook and CRM system. What do you dislike about Riva?