Riskified Reviews in January 2025: User Ratings, Pros & Cons

"Very good service"

What do you like best about Riskified? I really love the review re-review feature on Riskified as we receive a lot of customer phone calls that need to have their order reviewed immediately. This allows us to re-review the order and give them an answer whether or not they will be able to place an order again.

"Satisfactory"

What do you like best about Riskified? Ease of access, user friendly, offers useful information regarding flagged orders What do you dislike about Riskified?

"Riskified helped us automate our checkout review process"

What do you like best about Riskified? It automatic. Once it's running it just does it's thing and we never have to worry about it. What do you dislike about Riskified?

"Automation Lead"

What do you like best about Riskified? Dashboard gives you an overview in a glance is one of the best feature of the product. What do you dislike about Riskified?

"Best Risk Assessment Tool"

What do you like best about Riskified? Asking for refunds/guarantees is extremely easy. This is a big turn off with other similar services that make it more difficult to get a refund processed. This makes Riskified feel closer and since Riskified trusts us, we trust Riskified.

"Riskified helped reign in fraud and all to expand our business"

What do you like best about Riskified? I like the peace of mind. I know what to expect for my Riskified payment vs what could happen when unprotected. We have been able to increase revenues by decreasing problematic checkouts from valid customers because of our aggressive fraud filtering. We have begun to expand out into other geographic markets without fear of increase fraud liabilities. We know almost instantly whether we have a valid transaction or not with 100% confidence that we will ...

"Fantastic product"

What do you like best about Riskified? The user interface is very nice and easy to use for all of our agents. The account management team is quick to respond with any questions.

"Riskified reduced out chargeback rate from 5% to zero"

What do you like best about Riskified? Definitely the immediate decisioning and the chargeback guarantee are critical to a growing business like ours. We don't have the resources to allocate dedicated individuals to any specific fraud fighting role, so the ability to outsource the entire decision and review process to Riskified and knowing they will cover their decisions with a chargeback guarantee was enormously helpful for us.

"Riskified Protects our websites and all transitions"

What do you like best about Riskified? Riskified identifies the "good" shoppers and makes for them the user experience easier and meantime blocks the fraudulent orders so as a seller we very appreciate it.

"Riskified Service"

What do you like best about Riskified? Riskified's automated means of screening orders. The algorithm used is very reliable in helping determine which orders are valid