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Riskified - New SaaS Software

Riskified Reviews in January 2025: User Ratings, Pros & Cons

Protect your eCommerce with advanced AI analytics.

3.5

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Riskified offers custom pricing plan

Riskified Reviews & Ratings

3.5

Good

Based on 184 ratings & 220 reviews

Rating Distribution

Excellent

(144)

Very Good

(69)

Good

(1)

Poor

(2)

Terible

(4)

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Showing 1-10 out of 220

AU

Anonymous User

08/16/23

5 out of 5

"Great experience with Riskified"

What do you like best about Riskified? Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great.

SC

Sam C

08/15/23

5 out of 5

"Partnership in our Fraud prevention efforts"

What do you like best about Riskified? Attentiveness to concerns and they're responsiveness. Tech support always available and our account rep is never far to get in touch with. They might not or mention a specific tech support window but in fact really in our experience it has been 24/7. Product dashboard to monitor SLA and KPIs are easy to understand and use. Thus far with the relationship, we have been asked to review current product for further improvements as well test drive new products.

AU

Anonymous User

08/08/23

5 out of 5

"Good performance and fast solutions"

What do you like best about Riskified? It is easy to use. Very friendly-tool. The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.

SR

Soiartze R

08/08/23

5 out of 5

"Excellent Machine Learning tool"

What do you like best about Riskified? I have worked in the E-commerce Fraud industry for the last 9 years, working with different fraud solutions. I can 100 % say that Riskified is the best one so far. The accuracy of the decisions is impeccable, the dashboards and the tool are very user-friendly. Their chargeback guarantee model is revolutionary. From the implementation team to the account management their services are exceptional. Is a great partner to work with. It is not only a fraud ...

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AU

Anonymous User

08/07/23

5 out of 5

"Absolute Game-Changer!"

What do you like best about Riskified? Riskified simplifies and accelerates our order processing flow. It allows us to accept incoming orders much more efficiently and with confidence. Prior to implementing Riskified into our toolset, we spent a lot of time checking and verifying client information, payment information and order contents so we could make an informed decision on the veracity of the information and decide whether or not to accept the order.

AU

Anonymous User

08/05/23

5 out of 5

"Review"

What do you like best about Riskified? The links it creates between oders for bettwe assesment. What do you dislike about Riskified?

PD

PAMELA D

08/17/22

5 out of 5

"Great company, responsive, always available to assist with their product"

What do you like best about Riskified? Turn around time is incredible! Submit a chargeback and receive instant results What do you dislike about Riskified?

AU

Anonymous User

06/01/22

5 out of 5

"it feels very reliable on accomplishing what is needed"

What do you like best about Riskified? response time on the platform and the attention provided by the agents when requiring specific reviews What do you dislike about Riskified?

AU

Anonymous User

05/26/22

5 out of 5

"Great service, worth their weight in gold"

What do you like best about Riskified? Ease of use and interface design. Easy to implement. What do you dislike about Riskified?

EC

Edina C

02/17/22

5 out of 5

"I enjoy using it. It definitely helps when trying to void fraud orders."

What do you like best about Riskified? I like seeing previous declines as well as IP locations. What do you dislike about Riskified?