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RL
Raymond Lopez
08/17/21
Ask others before you buy- as of right now... not worth the cost.
Riskalyze can be a robust add to an advisor's tool chest if it worked consistently. From my experience the only thing consistent is it's unreliability. The reports are lacking and it is rather expensive for what it does do. Unfortunately I rate this a 1 1/2 star as the worst thing for me to do is work on a client the evening before and have to reschedule because the system is unresponsive - yes, having to login numerous time over 1 1/2 hours and still not get done (and then the next ...
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MS
Mathew S
05/14/20
"A Service that works poorly at best"
What do you like best? The best part of the service is the sales presentation from the sales people. What do you dislike? The documentation does not work well, data input is difficult at best, to get the most out of the service you have to continually purchase the add ins, if you try to cancel the service you receive a threat they will submit "breach of contract" to FINRA, they do an auto annual renewal without notification. Of course they will not permit a cancellation of the contract, but ...
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NP
Norman P
04/04/19
"Stay away from Riskalyze"
What do you like best? Concept of what they have attempted to address What do you dislike? They refused to let me out of contract early, even though I had paid for 10 months and never used. Must be desperate for cash flow. Poor customer service. Recommendations to others considering the product: Think before you sign contract. Most companies will let you out if unhappy or unsatisfied. These guys will not. If you have a great product/service this contract would not be necessary. Think about ...
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DH
DAVID H
06/23/23
"Fraud"
What do you like best about Nitrogen? I enjoyed having a platform that remained fair priced to build and manage risk in my clients portfolios. What do you dislike about Nitrogen? I feel this business has lost its way regarding customer service; they renewed my account at a 45% increase, picked a new plan for me, and changed my request to deal via phone to email. This became known to me when I inquired about the increased charge and was informed that they emailed me four times in March to ...
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TT
Tunc T
01/08/19
"Dishonest company"
What do you like best? Since I have to write 40 words here, I have enjoyed how difficult they make it for clients to cancel a subscription service. They are rude and arrogant. I think they have hired back all the ex-AOL online customer service reps. What do you dislike? Piece of nonsense software run by a piece of s... company. Dont expect anything. You just need to pay the bills which they believe they are entitled lifetime. Recommendations to others considering the product: Seek anything ...
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UI
User in Financial Services
09/26/18
"Terrible product in my opinion. Graphs are a joke. Reports do not include needed graphs."
What do you like best? Nothing at all. When i asked about the graphs being used in the report to show clients, they kept telling me to cut and paste from the program and basically make my own report. Then when I cancelled they jerked me around and kept trying to bill me after they said they would not. What do you dislike? The product cannot produce reports with any of the useful graphs. They told me to cut and paste them and make my own report. Then when I tried to cancel, they started ...
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