Track, manage, and convert every call with ease.
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KP
Karina Plastun
02/21/19
Amazing software for call reporting
The main advantages are quality support (online chat works best for us) and the product itself performs very well. I enjoy that they continue to improve their service: there're a lot of ready-made integrations with popular CRM and other systems and they expand all the time. All in all, Ringostat helps us with the main tasks:- calculate and increase marketing ROI- audit sales rep performance
AG
Alina G
02/19/19
Great solution to manage campaigns
What do you like best? Support makes all the necessary basic settings for the correct system operation. What is more, I like pretty fast and easy integration with CRM. I admire the opportunity to call back on missed calls immediately — the task is automatically created with a deadline when the call was missed. Moreover, I enjoy how easy it is to create and share any reports. What do you dislike? I don't really have anything negative at the moment. If I had questions, the support gave ...
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KP
Karina P
02/18/19
Good call tracking solution with streamlined reporting
What do you like best? I really enjoy how Ringostat is integrated with our CRM. It's flexible and easy to set up. It is also easy to oversee how many calls are being answered or missed by your team. Client communication is saved in a call's card: sources, recordings, visited website pages history and so on. Moreover, with Ringostat we're able to automate our workflow and measure call conversations on PPC campaigns. Ringostat call reports are very detailed - down to the keyword level. ...
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OP
Olga P
02/15/19
Good way to track marketing money
What do you like best? Our main goal was to determine which advertising is effective and which is not, and to stop spending money where results aren't being seen. With Ringostat we get detailed reports to make end-to-end analytics and ability to know exactly the ROI of marketing campaigns. Thanks to blocking insertion by IP and numbers pools we receive accurate analytics. Also, APIs allow using data in a way that other platforms fell short. Furthermore, I feel that support actually cares ...
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EL
Eugene L
02/06/19
Flexible tool
What do you like best? I like that reps really care about you and always ready to help. Customer Support has great knowledge, and when I experienced a complicated technical issue they resolved it really fast. I also love the integration with Google Analytics and a lot of ready-made integrations with popular CRM. What do you dislike? I think help documentation could be better. I face a steep learning curve. Recommendations to others considering the product: Ask for training and ...
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AZ
Anastasia Z
02/04/19
Robust solution for track call source
What do you like best? "With Ringostat you can both set up a call center for outbound calls and track the inbound calls from your advertising campaigns. Ringostat provides cloud PBX and SIP numbers available for rent, which means that you don’t need to connect any other service to start making calls. Moreover, there are a number of analytical reports generated by Ringostat that help supervise the work of call agents (the distribution of missed calls by day and time of the day report.) ...
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VT
Valerie Tkachenko
02/01/19
Powerfull and versatile call tracking
What I enjoy about Ringostat:1. Ability to create custom reports with loads of filters and parameters.2. Easy to listen to call records. You even can select the play speed.3. Powerful and ready-made integration with Google Analytics. And Woopra integration as well.4. Ability to set up email reporting as you want and other alerts.5. Prompt support — always ready to solve any problem and knowledgeable about their product.6. Sterling and flexible PBX and IVR. You can set up any call queue and ...
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MK
Margo K
01/31/19
Great reports & support
What do you like best? The system offers detailed reports such as call distribution statistics, multi-channel funell, etc. By the way you can create any kind of report you need yourself. What is more Ringostat has much more better customer service than their competitors. Every time I have a question I get an answer I need immediately. What do you dislike? What I dislike is that the system isn't exceptionally intuitive. But support helps a lot to see into processes and configurations. ...
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ZT
Zhanna Tarakanova
01/31/19
Top Notch Solution
The open interface and API has allowed us to integrate our call tracking data with several other marketing software to provide more accurate reporting. I like this ability to tie the front and back end together and measure a true ROI. What is more, customer service is always friendly and trying to genuinely help me. I enjoy that they watch if I take full advantage of the system and advice on how to increase Ringostat effectiveness. Also, we are able to use call recording for training ...
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ZT
Zhanna T
01/25/19
Effective and easy-to-use service
What do you like best? With Ringostat we are able to record all of the calls to manage and improve our customer service. What is more, we can see the full effects of our advertising campaigns. Ringostat reports are easy to use and read. I like that you can easily create customized reports for sales, marketing or other departments to analyze specific data. They are adding new features and tools all the time. Moreover, if you want specific useful improvement they will work out it. What do ...
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