Track, manage, and convert every call with ease.
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TV
Tetiana V
08/02/19
Excellent call log & improve sales process
What do you like best? Ringostat is the best service. I can easily 1) to find details about calls 2) to get reports I want. I can save the filter and I am not having to add that each time 3) to send reports by email. After each call our managers tag calls. It helps us to make qualitative analysis call reports. And, of course, they have so friendly support What do you dislike? I have no issues. Nothing to complain about Recommendations to others considering the product: Use ...
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NG
Natalia G
07/09/19
More efficient targeting
What do you like best? The best thing for us about using Ringostat is phone number substitution by geolocation and have the opportunity to manage phone number allocation in pools. We use the phone numbers in client's areas to make it seem like we are local to them. We always know how many actual numbers from the pool are used. And we can, in the case of reduced attendance, turn off unnecessary ones, or respond promptly to a shortage. The ability to fix the cancellation of the substitution ...
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IM
Irina M
06/24/19
Boost leads & sales
What do you like best? We use dynamic call tracking. Our main goal was to stop spending money where the results are not being seen. Ringostat has an excellent call log. We see the keywords in the interface, that users follow. We also analyze call records and conversation. It's important to know what customers say when they come from our marketing campaign. Then we compare the result. It is easy for us to determine why people come from advertising but don't move along the sales funnel. So ...
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AP
Anna P
06/12/19
Great option for call tagging
What do you like best? Ringostat has automatic call tagging. In addition, we set up tagging of calls by managers. After each call, the manager enters the code of the category of the call. Thus, we get sorted calls at the first stage of working with a client. What do you dislike? We contacted support service to set up tagging of calls by managers. But they helped us very quickly. Recommendations to others considering the product: I recommend Ringostat. It's a good solution to ...
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EG
Eugine G
06/11/19
We increased calls by 20 percent.
What do you like best? We like working with Ringostat because they are doing everything to help increase conversion on their client's sites. They made a free callback widget for their clients. We set up a time period after which the callback is shown automatically to the visitor of our site. Now managers of our company call back to the client in few seconds. Besides Ringostat proposed to change the text size and color of the callback into the desine of our site. What do you dislike? ...
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SS
Stanislav S
06/11/19
Flexible IVR settings
What do you like best? Great quality. Good IVR settings. We lose new calls to our company because managers phones are busy. We decided to use an interactive line. If all managers are busy, you can hear a voice message asking you to wait a few minutes. We changed the standard beeps with music. Also, our clients listen to the audio greeting while waiting for the manager’s response. What do you dislike? Everything is great. But it will be perfect to see a widget on the screen during a ...
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UI
User in Computer Software
05/15/19
Much more efficient targeting
What do you like best? With Ringostat, we set up a substitution of numbers by geolocation. We've increased sales in other regions of the country due to the fact that our customers see the phone numbers of their region. We can also easily filter the calls by customer location data in the dashboard that makes our targeting much more efficient. What do you dislike? I don't think there's something I dislike at the moment. The product meets our requirements quite well Recommendations to ...
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PS
Paul S
05/07/19
Good service and great support
What do you like best? Our goal was to determine where we get leads from across our marketing channels. I can easily get data, send it to Google Analytics and monitor what marketing campaigns are giving the best ROI. For me it's very important to track every call action. Besides thanks to Ringostat for great support. Response time is incredible and the manager is always available to answer any question. What do you dislike? There's nothing really but would be good to have a ...
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OH
Olga H
04/24/19
Finding the most effective source of advertising
What do you like best? "Ringostat allows tracking inbound leads that come through phone calls. Our goal was to know from which source of advertising the client found us. We wanted to know which advertisement is the most profitable. Ringostat has integration with Google Analytics. It allows us to synchronize information about the effectiveness of various advertising activities. Another amazing feature is insertion phone numbers according to the geolocation of customers. So we distribute ...
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NN
Nataliya N
04/10/19
Sort calls and easy filter reports by lots of parameter
What do you like best? Ringostat can save filters in many parameters. For example, to the clients' geography, by the hold time, track where conversions are coming from, distribution calls by day of the week and time and many others. We sort non-targeted calls and not take it into account in end-to-end analytics. Thus, we get better analytics multi-channel funnels reporting. Also, thanks to the configured filters, we can generate reports in one minute and send it to our experts via ...
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