RingCentral Office Reviews in March 2025: User Ratings, Pros & Cons

Ring central is effective for making calls and sending faxes.

What do you like best? I like how quickly it is to make send faxes with ring central. I never really used a fax machine until now and I now I use it all the time. What do you dislike? I love the piano ringtone but I wish there were more to choose from! It might make the day less mundane! What problems are you solving with the product? What benefits have you realized? I like how easy and quickly you can move between calls. Effective for making 80-100 calls in a day.

Soft phone that needs to be optimized

What do you like best? It allows you to dial through the computer, easy to use. Receive and send fax, also text. What do you dislike? Lags, slow, sometimes it freezes, goes in and out. What problems are you solving with the product? What benefits have you realized? Don’t need a hard phone, dual through the computer.

Adequate but old tech

What do you like best? Ring central is an ok option for internet fax. The software fills a need that regrettably still exists in modern business. What do you dislike? It leveraged old tech. Although it does so in a modern way. What problems are you solving with the product? What benefits have you realized? Ring central allows us to send and receive faxes without a dedicated landline and fax machine. It’s cheaper and more convenient than a traditional machine but I shouldn’t ...

RingCentral Office Review

What do you like best? The call quality is great. Internal look up is helpful for finding extensions, etc. I copy and paste phone numbers into the dial pad all day. What do you dislike? There used to be a delay, but I haven't had it happen in several years. What problems are you solving with the product? What benefits have you realized? We have cut our other conferencing service and use RingCentral for all internal calls.

Business Collaboration Tool for Communications

RINGCENTRAL FOR ANY SIZE BUSINESS

What do you like best? They are constantly updating their software adding new features for free. In a space where software companies are constantly charging for add-on features, it's a pleasure to do business with a company that does not nickel and dime customers. What do you dislike? It's not a deal breaker, but their customer service is hit or miss. Other than that, there is not too much to complain about. What problems are you solving with the product? What benefits have you ...

Great communication tool

What do you like best? Communication with everyone in the office is provided with ease with this system,use to call a colleague or do a conference with your team ,it’s amazing.allows you too see if an extension is busy ,also allows to personalise the status What do you dislike? Sometimes gets hanged but thats very rare,does not have any issues Recommendations to others considering the product: A great tool that provides ease of communication solutions What problems are ...

Ring Central Phones

What do you like best? I like that I can transfer by typing in colleague names. I like that I can choose to ring to a device or the computer. What do you dislike? The reporting on ring central is very inconsistent and often incorrect. What problems are you solving with the product? What benefits have you realized? I work remotely and with Ring Central I'm not required to have a phone line or desk phone. I can use any computer or phone to log in.

RingCentral

What do you like best? I like that it is easy to use, you can call multiple countries, the option to text, and the fact that you can do alot with the call forwarding settings. What do you dislike? I don't like that when you call from the app it doesn't always sync properly with my phone and my desktop. Occasionally the connection strength isn't great. What problems are you solving with the product? What benefits have you realized? Being able to get my calls done quickly is ...

Much better than competitors

What do you like best? RingCentral is more reliable, and has better customer support, than the competitors I've tried. What do you dislike? The service isn't always perfect (occasionally, as with any VoIP, it can be crackly and hard to hear). Recommendations to others considering the product: Make sure you set everything up properly at the beginning, using the free support walkthrough. What problems are you solving with the product? What benefits have you realized? It ...