RingCentral Office Reviews in March 2025: User Ratings, Pros & Cons

RingCentral Mobile is Easy to Use

I have used multiple cloud-based mobile apps and RingCentral is very easy to use. The mobile app even has team messaging, video meetings and internet faxing so it's not just a mobile phone app. I can check my voice messages, send a business SMS all while on the go. I'm no longer tied to my home office and I don't have to worry about ever missing a work call!

Stay away from Ring Central- Shady Shady Shady

Stay away from this company- Pathetic!I wish I could say anything positive about Ring Central- but from start to cancellation it was an absolute gong show. Signed up (sales person was actually very responsive), then my onboarding was with a man who had absolutely no interest in actual training on the platform. Rude and unprofessional. I received an apology and second kick at the can went no better. Then during porting of phone, was told that it was rejected as account # didn't match ...

Not worth it, not even close.

Interface - not intuitive.Customer service - terrible. Last encounter, person hung up. And she had my call back number.Price - used to be competitive, now outrageous.

Clear Sound, Easy to Use and Great Features

What do you like best? The multiple features allows you to maximize your time, with multi-tasking. Texting, calls, messaging system. Awesome What do you dislike? Sometimes the system gets overloaded and may time -out or freeze Recommendations to others considering the product: Be sure to use the DM using the app What problems are you solving with the product? What benefits have you realized? The influx of calls can be intimidating without a reliable system. We are ...

Worst service EVER experienced

Worst service EVER experienced. Failed to provide a dedicated fax line and was to credit us. Credit never received and upon yearly renewal insisted we pay for a line they failed to provide. To top it off, our c/c was declined (as a new card was issued when it was compromised) and instead of calling us, emailing us or providing any communication whatsoever, they simply turned off our business line, rendering our company dead in the water. Not only that we were locked out of online access to ...

Making calls is easy!

What do you like best? You now make calls through Salesforce which is nice What do you dislike? Takes forever loading and sometimes bad service What problems are you solving with the product? What benefits have you realized? Making calls is easy from your cell phone

The worst company to deal with

The worst company to deal with, I've cancelled the services 3 months ago and they have sent me an email that my account has been deferred during Covid and that I have to pay that invoice to avoid collection. I've sent 3 emails to them, tried to call. No response. STAY AWAY FROM THEM - CROOKS.

Perfect for Sales

What do you like best? I like the fact that I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot What do you dislike? I don’t need to give up my cell phone number, I also enjoy the fact that I can dial from my computer with the integration to HubSpot Recommendations to others considering the product: The ability to answer from an iPhone with a simpler method and then what iPhone allows What ...

RingCentral made switching to all remote workforce a non-issue

What do you like best? Ease of setup and the speed of setup. Our company went from a 2 office, 150 employee company with 16 offices in 6 countries, with over 1500 employees in 36 months. RingCentrals ease of deployment and use, was a great benefit during this growth time. What do you dislike? Their billing can be very confusing. They are getting better and have redesigned their invoices. Some issues getting lines in some countries, but that is almost always due to the countries' ...

I've been with RingCentral now for 6…

I've been with RingCentral now for 6 months and based on my experience I would give them a 4.0 - 4.25. Since there were so many negative comments let me respond saying my negatives are mixed.There is a ton of resources on here. It is impressive. The thing that sucks is that there are lots of helpful resources including RincCentral university but when I look for stuff it's so hard to get my questions answered.That leads me to a strength. Their customer service is really good. It's 24/7 and ...