Unify your business communication with RingCentral.
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Starts from $19.99/User/Month when Billed Yearly
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D
Darryl
02/22/21
Ring Central- Incomparable
Ring Central- Incomparable
RH
Rita Hunt
02/22/21
Most of the customization had to be…
Most of the customization had to be done in the Yealink phone system by the vendor, Virtual Communications, and not Ring Central which made it difficult to test customized settings, but overall Ring Central provided good customer service.
S
Scot
02/22/21
Easy Update
The update went fine from what I can tell so far. I did have to call to find out if there was an additional charge for the download. I was told my plan included the update. It would have been nice to not have had to make the phone call.
E
Edward
02/22/21
Very upset about the extended…
Very upset about the extended contractual agreement I am force to maintain. The original representative failed to explain this to portion, and when I went to cancel my service, this was pointed out to me for the first time. In order to break the contract I would have to pay over $600.00. I will not recommend RingCentral, because of the deceptive business practices.
DF
david fisher
02/19/21
Contacted Ring Central for new service…
Contacted Ring Central for new service and while I was asking questions about the pricing the representative became rude and hung up on me. If that’s what I get from a sales member the attitude from support must be unbearable!Wanted to add to this. I emailed the address stated by their reply and provided requested information and they never responded. Looks like they respond to these to show people reading that they are caring but don’t be fooled, Company is a joke beware!
PS
Printer Sales
02/16/21
Horrible call quality and service
Horrible call quality and service. Almost impossible to cancel services with them. I instructed them to cancel my account multiple times and we are still getting charged. I am currently on the phone with them on hold trying to be connected to someone to cancel my service as I previously requested. This company is a huge waste of time.
AE
Aibel Endodontics
02/16/21
Horrible support. Horrible customer service.
Have used RingCentral in my dental office for one year. We are now having significant issues with the phones and have been unable to get call backs from tech support or sales for the past two days. The customer service agent actually told my office manager to "shut up" today. The problem is unresolved and RingCentral is now hurting our business. We will be switching to another company.
CM
Carl Milsum
02/13/21
Ring Central are liars and cheats.
Ring Central are liars and cheats.They will try anything to get you to sign up for the higher paying service even when you do not need it.They make it almost impossible to talk to anyone about billing. Unbelievable way to do business. If you choose these guys make sure you read up and be ready to do battle with the lying cheats!
K
KSiders
02/12/21
Instant video chat questions resolved
I was having an issue with instant video chat, so I gave them a call. The service rep was extremely friendly and knowledgeable. She actually even called me back when she found an alternative answer for one of my questions. Top notch customer service.
S
Shabana
02/12/21
I have a 1 year contract with them but…
I have a 1 year contract with them but I sold my business and requested them to send me the details of cancellation process. They said there will be an early termination fee. I was OK with that. Then they told me another dept handles that and I will receive and email with the details. .....I did NOT receive any emails so I called again after 2 weeks and went thru the same cycle.... Same thing and Today was my third call and they are giving me the same run around. In the meantime it's been ...
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