RingCentral Office Reviews in March 2025: User Ratings, Pros & Cons

"The best telephony product around!"

What do you like best about RingCentral MVP? The ability to integrate with Salesforce and auto log all inbound and outbound calls and text messages. Great product! What do you dislike about RingCentral MVP? I have 1 legit complaint - the mobile app has spotty reception - it is light years ahead of where it was at, but it is still in need of serious improvement. My 1 request is that texting should be able to be included in flows. If we could include text messages in our flows using ...

"Very good product overall"

What do you like best about RingCentral MVP? I love that it helps me keep my business and personal separate. I get a ton of calls and texts on my RingCentral, so when someone calls or texts me, I know right away if this is business or personal. What do you dislike about RingCentral MVP? One thing I have noticed is some bugs with group messages. I have a couple group messages with only 3 people and sometimes my messages only go through to one person or the other way around. What problems is ...

"RingCentral is amazing!"

What do you like best about RingCentral MVP? I like the mobility of RingCentral. That I can work from home or the office and never miss a call! The ease of changing our settings depending on what is best for our business is very helpful! Customer Service at RingCentral is off the charts INCREDIBLE. Every single person who has helped us has been absolutely amazing. Very attentive and very, very prompt at getting are issue resolved. What do you dislike about RingCentral MVP? We're still ...

"The best telephony product around!"

What do you like best about RingCentral MVP? The ability to integrate with Salesforce and auto log all inbound and outbound calls and text messages. Great product! What do you dislike about RingCentral MVP? I have 1 legit complaint - the mobile app has spotty reception - it is light years ahead of where it was at, but it is still in need of serious improvement. My 1 request is that texting should be able to be included in flows. If we could include text messages in our flows using ...

"Very good product overall"

What do you like best about RingCentral MVP? I love that it helps me keep my business and personal separate. I get a ton of calls and texts on my RingCentral, so when someone calls or texts me, I know right away if this is business or personal. What do you dislike about RingCentral MVP? One thing I have noticed is some bugs with group messages. I have a couple group messages with only 3 people and sometimes my messages only go through to one person or the other way around. What problems is ...

"RingCentral is amazing!"

What do you like best about RingCentral MVP? I like the mobility of RingCentral. That I can work from home or the office and never miss a call! The ease of changing our settings depending on what is best for our business is very helpful! Customer Service at RingCentral is off the charts INCREDIBLE. Every single person who has helped us has been absolutely amazing. Very attentive and very, very prompt at getting are issue resolved. What do you dislike about RingCentral MVP? We're still ...

"Easy to use and configure"

What do you like best about RingCentral MVP? RingCentral is easy for employees to use. The apps are available for windows, mac, android, and iPhone, and they work very seamlessly. I wasn't able to find another platform that can centralize all phone, SMS, and fax needs in one app and connected to one phone number. It is also easy to add new users, provision deskphones, and send faxes using the Ringcentral desktop app's virtual fax printer driver. What do you dislike about RingCentral ...

Great service

Great service. Easy to use and they have been continuously updating and adding features.

"Easy to use and configure"

What do you like best about RingCentral MVP? RingCentral is easy for employees to use. The apps are available for windows, mac, android, and iPhone, and they work very seamlessly. I wasn't able to find another platform that can centralize all phone, SMS, and fax needs in one app and connected to one phone number. It is also easy to add new users, provision deskphones, and send faxes using the Ringcentral desktop app's virtual fax printer driver. What do you dislike about RingCentral ...

Great service

Great service. Easy to use and they have been continuously updating and adding features.