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Showing 101-110 out of 478
AU
Anonymous User
12/12/23
"Excellent Customer Service"
What do you like best about RingCentral MVP? I am pleased with the customer service, I have used their assistance a lot this year, and have appreciated every person that has helped me. I do like the direct line, I have had a few different phone numbers given to me, but receive faster assistance from what i believe is a premium line. What do you dislike about RingCentral MVP? The online search system has not been very helpful, it is either outdated, or the search words/keywords need to be ...
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T
Tim
12/11/23
A million stars
A million stars. Your team is awesome! Each time I have had to reach out I get amazing service and quick responses. Can’t say the same for other companies. Thank you!
BM
Brent M
12/11/23
"Great product and great service."
What do you like best about RingCentral MVP? Easy to use. Call quality is good. The customer service is outstanding. The features are wonderful. It saves us money and was easy to integrate and implement. What do you dislike about RingCentral MVP? I don't have anything that I don't like at this point. What problems is RingCentral MVP solving and how is that benefiting you? Our previous provider was creating issues with our technology. RingCentral has solved that issue.
LN
Lorena Nuñez
12/06/23
Customer Service
Was able to speak with someone right away and get the assistance I needed.
VW
Valued Wix User
12/05/23
I have had wonderful support people to answer all my questions
I have had wonderful support people to talk to on the phone. I am usually calling when I am really stressed out and frustrated and I appreciate that they are able to stay calm and calm me. Stay with me long enough to answer all of my questions without making me feel rushed or as though my questions are unimportant.
CG
Carol Gillman
11/30/23
Their tech support was top notch and I…
Their tech support was top notch and I got to talk to a real person.
LW
Leniece Williams
11/27/23
Responsiveness and ability to assist…
Responsiveness and ability to assist with my issues and concerns.
IT
iCOSS Technology Inc
11/20/23
Best Service Provider
Executives Response Time, follow up until the problem not fixed, providing unbeatenable phone system service provider.
LE
Lisa Engle
11/18/23
My experience with customer service is…
My experience with customer service is outstanding. They are prompt, patient and thorough. AND they followed up to be sure everything continued working and the issue was resolved. Unlike other companies that treat customers as a burden or just another number, RingCentral makes it personalized. Although the issues were resolved at the time, occasionally we still experience them (text messages not coming through on the phone but still come through on the computer)-no fault of customer service.
RM
Randy McDaniel
11/15/23
other phone companies, bad experience
unlike other phone companies I have worked with, the RingCentral Techs can get it done. I have had bad experiences with other phone company techs that keep you on the phone forever, only to come away with a set up I really didn't care for, or settings would change on their own.
