RingCentral Contact Center

"Overall the best VOIP service"

What do you like best about RingCentral Contact Center? The best thing about ring central is the stability and their support. Also, I am using Ring Central Contact Center for a large company with over 600 phone numbers and over 50 departments. What do you dislike about RingCentral Contact Center? I wouldn't say I like the Ring Centrals price. The price is enormous when used in a smaller company, and it is not much change in a large company. There should be some discounts for more ...

"Great Phone Service"

What do you like best about RingCentral Contact Center? I love that RingCentral can be accessed and utilized from anywhere. The mobile factor for a small business like ours is KEY! Unlike traditional systems, this is literally at your fingertips, whether using your phone or computer. What do you dislike about RingCentral Contact Center? Over time the user interface has gotten better, but sometimes customer service can be lacking. They can be delayed in getting back to you or solving issues ...

"It's The Ring Central for ME!"

What do you like best about RingCentral Contact Center? I LOVE the fact that RingCentral has so many features to stay connected inside and outside of the office. What do you dislike about RingCentral Contact Center? I dislike the perpetual updates and verification. I'm not sure if it's RingCentral or something within the office set-up. Recommendations to others considering RingCentral Contact Center: If anyone needs a way to communicate efficiently, RING CENTRAL IS THE WAY TO GO! What ...

"Ring Central Review"

What do you like best about RingCentral Contact Center? Easy to use, has option for video as well. What do you dislike about RingCentral Contact Center? With ring central I found that calls would drop at times. What problems is RingCentral Contact Center solving and how is that benefiting you? The problems I am solving with ring central are keeping in touch with clients and making sales.

"Ring Central Review"

What do you like best about RingCentral Contact Center? I like that it helps our entire team be able to answer the telephones in the office and remotely, helps keep track of any missed calls and even record phone calls. Even allows for text messages. What do you dislike about RingCentral Contact Center? You must be on the site- not the app to make any changes. What problems is RingCentral Contact Center solving and how is that benefiting you? Administration duties such as calls, calling ...

"ring central"

What do you like best about RingCentral Contact Center? the caller id feature as well as call log What do you dislike about RingCentral Contact Center? the call log doesnt keep the numbers that called up all day What problems is RingCentral Contact Center solving and how is that benefiting you? sometimes the system will freeze

"Great way to communicate"

What do you like best about RingCentral Contact Center? That you can communicate quickly with customers, you can also incorporate it with other systems. What do you dislike about RingCentral Contact Center? I don't particularly appreciate that it goes live right away. Recommendations to others considering RingCentral Contact Center: It is an easy, fast way to communicate. Any issues are minor. You can also link to different systems. What problems is RingCentral Contact Center solving and ...

"Solid, complete and reliable contact center software!"

What do you like best about RingCentral Contact Center? I've used ringcentral in several different opportunities. I like the calling trees (routing) very much! Its a very simple to use calling software. It offers a unified platform for emails, calls, sms. The reporting is highly customizable and you have the ability to have reports scheduled and sent out when you wish. I like the recording and whispering functions ringcentral has. I was never charged for additional storage and it was simple ...

"Call from Anywhere"

What do you like best about RingCentral Contact Center? It allows me to send and receive work calls from anywhere What do you dislike about RingCentral Contact Center? I did not like the integration with my cellphone but I had our manager remove it and it was fine after that. What problems is RingCentral Contact Center solving and how is that benefiting you? Being able to field work calls from everywhere.

"Ring Central"

What do you like best about RingCentral Contact Center? I like how easy it is to use. With an increase of remote work, this has been so helpful. What do you dislike about RingCentral Contact Center? There is nothing so far that I dislike about this product. What problems is RingCentral Contact Center solving and how is that benefiting you? It allows seamless communication for all remote workers. It's letting us get our work done with no interruption no matter where we are.