RingCentral Contact Center

"very easy to use and the user interface is pretty good as well"

What do you like best about RingCentral Contact Center? the user interface is pretty good and the linking of it with job diva makes both of them better because we can directly make a call from job diva using ring central and as i use it daily because of my job it makes my job easy . implementing is also pretty easy. till now i didnt use the customer support but that must be great too. What do you dislike about RingCentral Contact Center? till now the only downgrade is adding contact What ...

"Very easy to use product!"

What do you like best about RingCentral Contact Center? I love how it can be connected multiple places so calls are always accessible - it makes it much easier to work remotely if/when I need to! What do you dislike about RingCentral Contact Center? There is nothing that stands out in my mind that I dislike about the RingCentral Contact Center. What problems is RingCentral Contact Center solving and how is that benefiting you? It has helped with keeping our clients connected with us as well ...

"At the beginning I didnt like it but now I find it is a lot more helpful"

What do you like best about RingCentral Contact Center? all the information you can see, customization of the screen and shortcuts. the searches are way better than any other What do you dislike about RingCentral Contact Center? Sometimes is too cluttered with all the tabs and the numbers you have dialed. if it just maybe put the details of the conversations would be nice What problems is RingCentral Contact Center solving and how is that benefiting you? having calls with customers, also ...

"Excellent Work From Home product"

What do you like best about RingCentral Contact Center? RingCentral allows us to offer a seamless product to our clients without the overhead cost of office space. Our clients can call our direct lines or go through our call tree and reach any of our employees where ever they are during their programmed working hours. What do you dislike about RingCentral Contact Center? There isn't really anything bad to say about this product. The pricing could be a little less expensive but it is an ...

"Ring Central Honest Review"

What do you like best about RingCentral Contact Center? I love all the features that are provided ie call recording, ivr etc What do you dislike about RingCentral Contact Center? sms restrictions can be limiting at times What problems is RingCentral Contact Center solving and how is that benefiting you? call center and call recording, business line

"Easy, Streamlined and Effortless"

What do you like best about RingCentral Contact Center? RC's contasct center has centralized the company's directory into one easy location. Regardless of what user we are looking to get a hold of, we can find them with one easy search. What do you dislike about RingCentral Contact Center? I have no issues with Ring Central. The platform has performed as expected. We could not be happier What problems is RingCentral Contact Center solving and how is that benefiting you? It is our one stop ...

"Great platform to call customers"

What do you like best about RingCentral Contact Center? What is most helpful about RingCentral Contact Center is that as a user, you can choose from various options on how to contact your customers. This includes phone calls, fax, video, and text. What do you dislike about RingCentral Contact Center? I have not come across many dislikes about this platform. The only thing that does come to mind would be that there is so much information on the home screen that it can look cluttery. What ...

"Had a question re: porting"

What do you like best about RingCentral Contact Center? The chat feature makes it easier and faster to get a hold of agents. They get issues resolved pretty quickly and questions answered What do you dislike about RingCentral Contact Center? If you contact them by phone it can take quite a while. What problems is RingCentral Contact Center solving and how is that benefiting you? I had a question regarding porting. I did not end up speaking to an agent as I resolved the issue myself.

"All in one product!"

What do you like best about RingCentral Contact Center? Ring Central really does have everything you need for your business in one centralized space. Easy to fax, text, video and call from your desktop or mobile app. What do you dislike about RingCentral Contact Center? The only downside and this is nitpicky, is that while the app rings on my iPhone, it does not notify on my Apple Watch, causing me to miss some calls. Overall a great product. What problems is RingCentral Contact Center ...

"Reliable"

What do you like best about RingCentral Contact Center? The interface is straightforward and user-friendly. We liked the desktop app, as well as the phone app. What do you dislike about RingCentral Contact Center? The desktop and phone app requires more hardware than its competitors. Recommendations to others considering RingCentral Contact Center: Use the free trial; it will give you the knowledge to let you know if it is the right software for you. What problems is RingCentral Contact ...