ReviewTrackers Reviews in April 2025: User Ratings, Pros & Cons

Easy to Manage Reviews

What do you like best? I really like that I can add managers with their own login and that they can set their account to get notifications when we get bad reviews. I also really like the reports that can be made which makes it easy to share with board members. What do you dislike? I don't like that I have to directed off of the site to respond to reviews. I wish there was a way that we could manage and reply to reviews without ever leaving the reviewtrackers website. Recommendations ...

ReviewTrackers

What do you like best? The ability to see all reviews in one place. What do you dislike? There is nothing I can think of in particular. What business problems are you solving with the product? What benefits have you realized? Prior to ReviewTrackers I was screenshotting all of our TripAdvisor reviews & sending to our executive team that way and it wasn't clean or easy to read. With ReviewTrackers I can export them into an excel sheet & send them and it's much easier to read. It's ...

Excellent tool for multiple sources

What do you like best? It gives me everything at once in one easy to use place. The dashboard lets me see the source and the site. What do you dislike? Some lag time from site to ReviewTracker. Recommendations to others considering the product Pretty comprehensive for getting the big picture and taking steps towards response. What business problems are you solving with the product? What benefits have you realized? It allows multiple people to get insight into the whole review ...

Great tool for a busy agency

What do you like best? We are a smaller digital agency with clients with different requests - review trackers is able to pull in reviews from several different platforms, which is very helpful for our clients. What do you dislike? Some of the platforms take longer to pull into the platform and send a notification - like google. This can be problematic if it is something that needs immediate attention. Recommendations to others considering the product This is a great tool for ...

Powerful Review Monitoring Tool

What do you like best? The RT team makes you feel like you are their biggest client. They are regularly asking for feedback on potential new features and ideas. Whether we are on desktop or mobile, their intuitive software design allows our marketing team to quickly build reports or respond to our customers. What do you dislike? We would love more workshop or "how to" videos! Videos that could help us walk through new site features or provide helpful tips on responding to customers ...

Love this tool!

What do you like best? They are very fast at monitoring reviews and it's helped us at our agency a lot! What do you dislike? There aren't a lot of things we dislike that aren't industry standard. We wish we could have a little more control over the confirmation pages when asking for reviews to help direct people where we want. Recommendations to others considering the product Let us filter out the just the internal feedback reviews, since they aren't public and don't impact the ...

Useful Tool for Reviews

What do you like best? I love how clean the platform is and how easy it is to use. What do you dislike? I wish we could respond to Yelp reviews in the platform. What business problems are you solving with the product? What benefits have you realized? It's so much easier to manage reviews for dozens of locations when they are in one place!

ReviewTrackers has helped us increase our group rating

What do you like best? The ability to respond in the ReviewTrackers platform, and have all our reviews and responses in one place, makes it easy for us to go back and check if we need to. What do you dislike? Unable to respond in platform to Zomato and Trip Advisor reviews Recommendations to others considering the product You might not think it is something your organization needs, but it has been a massive time saver for us and ensures we are responding to all our customer's ...

Review Tracker review after using the tool

What do you like best? I like the analytics available. I also like the colorful charts and graphs that come with the analytics page. The UI visuals (after the recent udpate are one of the best in the segment. The grouping feature available let us view aggregated results for a segment/group. At that time (when we were using, they were the first ones to offer Yelp! data in its entirety. What do you dislike? The price was not optimal and that's why we moved to another tool. I ...

good site to monitor

What do you like best? I find ReviewTrackers to be a good site to monitor and track my reviews. Overall, it does the job and allows me to track reviews by date, location and rating. I would rate Review Trackers an 8/10.happy with Review Tracker the dashboard is easy to use. What do you dislike? For the most part, it is reliable. However, there are times when the site is a bit slow, or a few reviews may be missing & many reviews took up to 2 days to be display on the dashboard. What ...