ReviewTrackers Reviews in April 2025: User Ratings, Pros & Cons

Cool tool!

PROS & CONS What are the best aspects of this product? I love this tool so much because it allows me to manage all our accounts on a single platform. What aspects are problematic or could work better? I think they can make it easier for users to edit reviews. What specific problems in your company were solved by this product? It made our issue resolution better. Are you a current user of this product? Yes

Love this tool

PROS & CONS What are the best aspects of this product? I can now manage and respond to reviews using single software. It's easy to use and it makes reporting more convenient. What aspects are problematic or could work better? It doesn't integrate yet with Yelp! What specific problems in your company were solved by this product? Automating reviews is Review Trackers' biggest contribution to our company. Are you a current user of this product? No

Best one in the market!

PROS & CONS What are the best aspects of this product? It's an intuitive and user-friendly software. What aspects are problematic or could work better? We love everything about it! What specific problems in your company were solved by this product? It significantly improved our response rate! Are you a current user of this product? Yes

I highly recommend this!

PROS & CONS What are the best aspects of this product? The best function of this software is customer satisfaction management. These functions allow us to handle customer requests and inquiries effectively. What aspects are problematic or could work better? There are some components that are not really user-friendly. I think they should improve on the home panel and the search function. What specific problems in your company were solved by this product? We are now able to ...

I love Review Trackers!

PROS & CONS What are the best aspects of this product? The top 3 functions of Review Trackers that we really find helpful for our company are: (1) the local listing features; (2) review tracking to analyze feedbacks; and (3) their awesome customer support services! What aspects are problematic or could work better? There are some functions in the dashboard that I wasn't able to use but it was easily resolved by their team! What specific problems in your company were solved by this ...

Not as described :: READ BEFORE YOU SIGNUP

What do you like best? I like the Dashboards and the amplify widgets. Its so easy to use the platform a child could. If you have basic needs it's not a bad option, but if you need API access and anything else good luck. What do you dislike? API cannot do "everything the portal does" despite being told that multiple times during the sales process. Also they cannot import your previous 1st party reviews when you switch over. Lastly they use a info graphic page to show all their ...

Tool for classifications of the opinions provided.

What do you like best? It has powerful opinions management of the users of the different companies, to receive comments, including that it allows to request totally positive reviews on third-party sites, so that each business establishment can attract more customers due to the classifications that they provide Of the services, once, offered to these individuals, not excluding, that I love Review Trackers because it allows us to track NPS scores, locations and suppliers, being a useful ...

Seemless Integration and Helpful Staff

What do you like best? Reviewtracker platform itself is one of the best I have worked with. Super easy to learn and navigate and a ton of useful metrics and data is easily tracked, accessible, reported and exported. What do you dislike? None at the moment. Staff has been quick to turnaround requests. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Easy, one-stop show for metrics ...

Quick and easy to navigate

What do you like best? I've been using their local listings feature and it's been very easy to navigate and make updates on. It definitely saves me a lot of time. Their client support team is also quick to respond and always helpful when I need any assistance, which I highly appreciate. My team has also been using RT to analyze reviews and it's been great to have reviews easily accessible in one platform. What do you dislike? There are some actions that I am unable to do through ...

ReviewTrackers Has Made A HUGE Difference

What do you like best? Really great support from our rep, Aisha, and the whole ReviewTrackers team. I work for a national carpet cleaning brand. Being in the home services space, online reviews make a big difference. Our franchise network was way behind our competition in both number of online reviews and review quality. Deciding to work with ReviewTrackers has made a huge difference. ReviewTrackers worked with our IT team to create a review solicitation sequence that integrated ...