spotsaas-logo
Get Listed

9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

Add to compare

Starts from $99/Month, also offers free forever plan

Request a Quote

Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 81-90 out of 570

AU

Anonymous User

11/06/19

1.5 out of 5

"You get what you pay for in this POS system"

What do you like best about Revel Systems? The interface is not hard to work with. That's about all I like about it. What do you dislike about Revel Systems?

AU

Anonymous User

10/23/19

4.5 out of 5

"Revel has worked wonders for our busy cafe"

What do you like best about Revel Systems? -the customer support -easy to navigate once you get the hang of it

AU

Anonymous User

10/23/19

4.5 out of 5

"Revel has worked wonders for our busy cafe"

What do you like best about Revel Systems? -the customer support -easy to navigate once you get the hang of it

RG

rosalinda gutierrez

10/02/19

1 out of 5

I’ve had the worst experience with Revel

I’ve had the worst experience with revel and the support. I’ve been trying to figure out the payment process and get help. I call and get told I would get a call back and I have to wait 24 hrs for help. I just get ticket request #’s. I’m so fed up and just want my money back from this shady company.

M

Michelle

09/10/19

5 out of 5

Great support and customer service

We've had an excellent experience getting our POS set up and running. So far we've had minimal issues and the support we've received has been great, both on site and remotely. The POS itself is straight forward, easy to use and intuitive but still offers lots of robust options on the backend to work around our unique business.

A

Avi

09/09/19

5 out of 5

Best service

Date of experience: September 10, 2019

JV

Jan v

09/03/19

5 out of 5

"The epos I’ve been looking for "

What do you like best about Revel Systems? Great service from the UK team and a very simple user friendly system are two elements I appreciate the most. What do you dislike about Revel Systems?

R

Robert

09/03/19

5 out of 5

I'm still in the programming stages

I'm still in the programming stages, but it has bee fairly simple to add products and get things input.

CN

catherine n

09/03/19

5 out of 5

"First experience with a POS system and it's great"

What do you like best about Revel Systems? Analytics, inventory management, employee/schedule management, recipes What do you dislike about Revel Systems?

AU

Anonymous User

09/03/19

5 out of 5

"Great product and service"

What do you like best about Revel Systems? The ease of using the system but also that I can reach someone at all times, without a long wait, and they are always able to help me with any problem or question I have.