9.4
Spot Score
Streamline your business with cloud-based POS.
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Starts from $99/Month, also offers free forever plan
Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more
Intuitive and user-friendly interface, suitable for fast casual businesses.
Excellent customer service that is patient, kind, and easy to understand.
Flexible and customizable software, easy for all company staff to use.
Offers extensive personalization options compared to other POS systems.
Deceptive contract renewal practices without clear consent or communication.
Unreliable service with frequent disruptions and failures in POS and payment processing.
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Showing 61-70 out of 570
AU
Anonymous User
12/15/20
"revel POS"
What do you like best about Revel Systems? Revel's easy to use interface and the ability to integrate with other platforms to facility online orders. In general, it is very user friendly.
AU
Anonymous User
12/15/20
"Great sytem if your willing to pay."
What do you like best about Revel Systems? Ease of use, lot of insights analizable at any moment. What do you dislike about Revel Systems?
AU
Anonymous User
12/15/20
"revel POS"
What do you like best about Revel Systems? Revel's easy to use interface and the ability to integrate with other platforms to facility online orders. In general, it is very user friendly.
AU
Anonymous User
12/15/20
"Revel is easy to use"
What do you like best about Revel Systems? Ease of use, just like using an iPhone! Everyone uses it it inuitively. What do you dislike about Revel Systems?
CM
Chef Mike
06/11/20
A Joke
Continues to be a joke of a service. Use Aloha, or any other legitimate POS service, they rope you into a subscription and then raise prices while not offering you what they pretend to have. . . .
RL
Rachel Lafazanis
05/17/20
Revel are overpriced and complicated
Revel are overpriced and complicated. We ran Revel in our cafe for over 2 years and during that time I was regularly on the phone to Tech support for help. The system itself was fairly stable and tech team were great. The reason for the 1 star review is that they take money without permission and then take ages to give it back, if at all. The accounts team is overseas and never available during business hours. They are difficult to deal with but mostly just take money they have not right to.
P
Paul
04/12/20
Overpriced and Scammers
Overpriced and don't deliver on their promises. They want you to sign 3 year contracts for every piece of equipment you use. The buy out of contract is the remaining months of contract plus 3 months. Obviously they do not stand by their products and services. I have used for a few years and now am stuck for 2 more years or have to pay $4900 to get out of contract. System itself is OK but they roll new products out without testing fully and you deal with the issues. I tried the online store ...
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JB
James B
02/02/20
Revel have started charging monthly…
Revel have started charging monthly fees on the system before we have been set up. Having explained the shop has had planning difficulties and delayed. I’m absolutely disgusted they are hiding behind small print in the contract rather than being genuine and helpful. Disgusting conduct of business, not a happy customer even before using the system!
JS
John Smith
02/01/20
Do not use Revel - terrible experience.
Having worked with several different systems before, we thought we would try out Revel systems for our new business, it was not what we needed in the end and despite having barely used it, we were not only charged the full set up fee but also the first months software use and refunded nothing despite not having even completed set up. The worst customer service we have encountered.
JC
Jack C
11/29/19
"Fluid easy to use and learn and adapt to many different situations. "
What do you like best about Revel Systems? I like the capability of making changes from my mobile device. I also like the constant changes and updates as users bring up needs to Revel
