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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in January 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

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Showing 31-40 out of 570

AU

Anonymous User

09/26/21

4.5 out of 5

"Great system with great customer service"

What do you like best about Revel Systems? I really like the revel POS system. It is very intuitive and user-friendly. We are a fast casual concept and Revel can do everything we need it to do and more. Most importantly, the customer service is exceptional. The customer service people are kind, patient and EASY TO UNDERSTAND AND FOLLOW!!! very hard to find in the tech/IT world

AU

Anonymous User

09/26/21

4.5 out of 5

"Great system with great customer service"

What do you like best about Revel Systems? I really like the revel POS system. It is very intuitive and user-friendly. We are a fast casual concept and Revel can do everything we need it to do and more. Most importantly, the customer service is exceptional. The customer service people are kind, patient and EASY TO UNDERSTAND AND FOLLOW!!! very hard to find in the tech/IT world

A

Abagail

09/15/21

4 out of 5

Really serves its purpose

PROS: You can do more personalization with it compare to other POS. The back end is more responsive and creating new items is so simple. CONS: Sometimes there are issues with the connection. Customer service has been hit or missed (the 1st year certainly was great, but since then has been a bit more robotic).

A

Abagail

09/15/21

4 out of 5

Really serves its purpose

PROS: You can do more personalization with it compare to other POS. The back end is more responsive and creating new items is so simple. CONS: Sometimes there are issues with the connection. Customer service has been hit or missed (the 1st year certainly was great, but since then has been a bit more robotic).

DL

Dave Lichterman

09/13/21

1 out of 5

I thought I could deal with the pitfalls, I was wrong

I'm a pretty technical guy and I read a lot of reviews before deciding on Revel at the end of 2018 for my pizza business. A lot of those reviews sounded like they were from people who didn't know how to maintain a local area network or navigate a complex, configurable POS. I figured that if I found those issues, I would reach out to support and they'd take me seriously. Well, that wasn't the case. There are bugs in Revel in the massive feature set they claim to have and so many random ...

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K

Kathryne

08/30/21

5 out of 5

Revel always offers ideas and helpful support

PROS: Their customer service is always helpful and provides excellent service. CONS: This POS is very user-friendly but monthly payments are expensive for us as a small non-profit organization.

K

Kathryne

08/30/21

5 out of 5

Revel always offers ideas and helpful support

PROS: Their customer service is always helpful and provides excellent service. CONS: This POS is very user-friendly but monthly payments are expensive for us as a small non-profit organization.

AU

Anonymous User

08/19/21

5 out of 5

"Great decision for our Restaurant."

What do you like best about Revel Systems? Revel POS is a Turnkey system with a straightforward dashboard and intuitive back office. What do you dislike about Revel Systems?

AU

Anonymous User

08/19/21

5 out of 5

"Great decision for our Restaurant."

What do you like best about Revel Systems? Revel POS is a Turnkey system with a straightforward dashboard and intuitive back office. What do you dislike about Revel Systems?

SC

Stephen Cooper

08/19/21

1 out of 5

STAY AWAY FORM REVEL ADVANTAGE

Stay away from Revel Advantage, their payment processing division. We signed up and they sent us a wireless chip reader which was very slow and did not work. They then send us an wired one which was also very, very slow. Both were refurbished. I called to complain as these chip readers were just to slow for our operation and was told they were the only options. When i cancelled revel POS with a "client specialist" I was told they would be a $500 cancellation free for Revel Advantage. I let ...

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