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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in January 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

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Showing 11-20 out of 570

AU

Anonymous User

03/30/23

4 out of 5

"Revel"

What do you like best about Revel Systems? Cloud base, IOS software, easy friendly. What do you dislike about Revel Systems?

AU

Anonymous User

03/30/23

4 out of 5

"Revel"

What do you like best about Revel Systems? Cloud base, IOS software, easy friendly. What do you dislike about Revel Systems?

KK

Ken K

03/23/23

5 out of 5

"Ease of use and setup"

What do you like best about Revel Systems? Great POS system and it handles all aspects of the business What do you dislike about Revel Systems?

KK

Ken K

03/23/23

5 out of 5

"Ease of use and setup"

What do you like best about Revel Systems? Great POS system and it handles all aspects of the business What do you dislike about Revel Systems?

BR

benjamin reedy

03/02/23

1 out of 5

STEER CLEAR!

STEER CLEAR!! Lost orders, painful user experience, horrendous reporting, over billing, failed credit card processing daily, random system reboots required daily during store hours, incompatible with loyalty program. The list goes on and on. The one thing I will admit is that they are good at getting foolish executives to buy their lies. Whatever you think you are getting with Revel, please think again!!

CB

Cinnaholic Boca Raton

02/18/23

1 out of 5

ZERO stars

I'd give zero stars if I could. Aside from their weak technology, their support and communication are non existent. They've deducted money BEFORE the start date of services, they do not respond to emails or calls, and the reporting is unclear and confusing. The integration with 3rd party sales is not reliable and you will lose both customers and money. Their technology does not support what they are selling and I would steer clear of this company at all costs.

AU

Anonymous User

02/14/23

4 out of 5

"Great option for our market and Eatery; can handle both business types at once"

What do you like best about Revel Systems? I like the different options that can be customized to fit your individual business What do you dislike about Revel Systems?

AU

Anonymous User

02/14/23

4 out of 5

"Great option for our market and Eatery; can handle both business types at once"

What do you like best about Revel Systems? I like the different options that can be customized to fit your individual business What do you dislike about Revel Systems?

KC

kim conte

11/29/22

1 out of 5

They hold your money long beyond any…

They hold your money long beyond any other credit card company/pos service . Transactions from a Wednesday still have not posted on a Saturday and no help or explanation or care for the impact to the small business.

CC

Craig Cooper

11/09/22

1 out of 5

The software isn't terrible but the…

The software isn't terrible but the fees make it not worth it. Every additional add on costs extra. To get decent service it's $60 a month. To have a loyalty system is another $25. If you don't use their processor it's another $149. Then on top of it they just raise the software fees above your contracted amount whenever they feel like it and then tack on a 10% administrative fee. I went from under $275 a month to $424 and they had the gaul to tell me they'd charge me the $15,000 ...

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