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9.4

Spot Score

Revel Systems - POS Software

Revel Systems Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with cloud-based POS.

3.6

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Starts from $99/Month, also offers free forever plan

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Revel Systems Reviews & Ratings

3.6

Very Good

Based on 556 ratings & 570 reviews

Rating Distribution

Excellent

(286)

Very Good

(120)

Good

(45)

Poor

(25)

Terible

(94)

Expert's Review

Revel Systems has garnered a mix of feedback over the past year, showcasing a range of experiences. While some users have raised concerns about hidden contract traps, poor service quality, and high cancellation fees, others have highlighted the ease of use, strong support, and seamless integration capabilities of the system. Positive notes emphasize Revel's ...Read more

Revel Systems pros and cons

  • Intuitive and user-friendly interface, suitable for fast casual businesses.

  • Excellent customer service that is patient, kind, and easy to understand.

  • Flexible and customizable software, easy for all company staff to use.

  • Offers extensive personalization options compared to other POS systems.

  • Deceptive contract renewal practices without clear consent or communication.

  • Unreliable service with frequent disruptions and failures in POS and payment processing.

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Showing 131-140 out of 570

AH

Allison H

05/15/19

5 out of 5

"Ease of use for training"

What do you like best about Revel Systems? The revel platform is easy to understand and use. It’s quick functionality allows for faster training of employees as well as transactions at the counter. The back end is quick to make changes too.

BJ

Bigley, J

05/14/19

5 out of 5

"Revel is AMAZING "

What do you like best about Revel Systems? I really love that I could go on at any given time and see results for any day What do you dislike about Revel Systems?

AU

Anonymous User

05/10/19

5 out of 5

"G2 for the Win! "

What do you like best about Revel Systems? Where do I start, so many good things! It makes my life a whole lot easier. It’s right for the business! What do you dislike about Revel Systems?

JE

Jordyn E

05/03/19

5 out of 5

"Great for hospitality industry "

What do you like best about Revel Systems? I like that you can change inventory if people change their minds at the last minute What do you dislike about Revel Systems?

L

Liliana

04/16/19

4 out of 5

I wish the company had more flexible…

I wish the company had more flexible terms, or that negotiation is a possibility. I don’t like the data terms. Other than that, I’m quite pleased with my on boarding help thus far. I’m looking forward to learning how to use and maximize this robust platform for my business.

T

TRMV

04/14/19

1 out of 5

Untrustworthy Corp

Got bonded to a contract when I didn’t get the full out disclosure of fees and other requirements needed until I had signed agreement. It’s been over 6 weeks and haven’t gotten anything but two boxes and my money has been long gone. The service after my discontent and explanation of unreasonable help was horrible. Just like all companies they want your money and do not care for your business growth.

K

Karen

04/09/19

4 out of 5

So far our experience with Revel has…

So far our experience with Revel has been great. We're in the process of setting up our system with them and will go live soon. They have been very helpful.

3

3155423210

04/08/19

1 out of 5

If I could redo it, I would not get Revel. And perhaps you shouldn't either!

I used Revel at a place I managed for a friend. Once I bought my own Pizza restaurant, because of the ease of use of Revel, I decided to get revel. However, after going through the sales process I wish I did not get revel. From the very beginning revel salesperson tied pricing of the hardware and software subscription to us singing with revel for credit processing. But he didn't share any fees and kept telling me we will match and beat your current processors fees. Once I did sign up with ...

Read more

AU

Anonymous User

03/12/19

3 out of 5

"Revel forever!"

What do you like best about Revel Systems? Navigation throughout POS is easy to understand and learn. The ease of adding items as well as looking up has made task possible

AU

Anonymous User

03/04/19

4 out of 5

"Revel user sine 2015"

What do you like best about Revel Systems? Revel has proven to be a reliable POS in our permanent locations as well as our temporary locations. We also utilize the time clock feature.