Retreaver

Hands Down The Best Call Platform

What do you like best? The call routing features are far superior to other platforms out there. Also having access to many countries is vital. What do you dislike? I wish you could sort the call logs by the caller ID. Recommendations to others considering the product: The call routing features are superior to anything else you will find. What problems are you solving with the product? What benefits have you realized? It's a long list. Call routing, tracking, recording, ...

The best call platform out there

What do you like best? I love the entire user interface. It's very easy to see my reports on desktop and mobile. Also, calls report in real time. What do you dislike? I'm not a fan of always having to refresh to see the stats updated. What problems are you solving with the product? What benefits have you realized? It's easier to see where 'no answer' calls are starting. It saves me a lot of money.

Retreaver

What do you like best? call routing functionality is outstanding and pretty easy to use. very feature rich What do you dislike? would like oppt. to lower per minute fees at higher usage tiers What problems are you solving with the product? What benefits have you realized? customers who come to my website(s) for insurance quotes or other products many times wish to speak to agents over phone. I am able to route customers efficiently to the correct party who can assist them based ...

Fast, Flexible and User Friendly

What do you like best? Retreaver is a fast, flexible and user friendly call tracking software. Loading times are insanely quick, making it easy to make last-minute fixes to my call campaigns throughout the day. Once you understand how the system is setup, you can customize how you want calls routed and distributed. Additionally, the design is user-friendly and makes it easy for my affiliates and clients to login and use the system, saving me time when it comes to customer service. ...

Good and reliable service, fairly user friendly site

What do you like best? In our experience, Retreaver has been a very reliable resource for call routing. We had an account with CallPixels before, and we received very good customer service from Rich Nolan. So far we have not needed to request assistance from the new team, so have no feedback on customer service yet. What do you dislike? We don't feel that the site is very user friendly. For example, once you run a report, you should be automatically sent back to the Generate Reports ...

Retreaver Review

What do you like best? I like how user friendly the software is. Very much easy to navigate around and use the features. What do you dislike? I feel the reporting is quite limited to other products we've used in the past. Recommendations to others considering the product: Great software that can be easily implemented. What problems are you solving with the product? What benefits have you realized? Great software for call tracking

"Great product, even better support!"

What do you like best about Retreaver? I have found Retreaver to be the easier product to use vs the other 3 systems I currently have to manage for our call campaigns. I can get things set up in a matter of minutes, literally and the support has been way above expectations. From data exports for optimization review, customized routing solutions & data flow, to easy access for our clients to review their own calls, Retreaver gets the job done.

"Exactly What You Need"

What do you like best about Retreaver? How customizable it is. You can tailor the software to route everything you need the exact way that you want it What do you dislike about Retreaver?

"Fantastic People and a Great Platform"

What do you like best about Retreaver? Everybody that you will interact with is extremely helpful and pleasant and they go well beyond expectations to help in any way they can. Phil and Stan answer questions 24/7 and are always willing to make recommendations and introductions. The service itself is intuitive, customizable and powerful and our results have improved infinitely since moving to Retreaver.

"Outstanding service and amazing solution!!!"

What do you like best about Retreaver? We have been using Retreaver for the past few years to route calls. We have recently begun using some advanced features and it is amazing to see the capabilities! I am not a "tech" guy and could never do this without the help of their outstanding support team. They have taught me how to use the tool and have always been Johnny on the Spot when I have a question. I highly recommend Retreaver for your call routing, tracking, and buyer availability pings.