8.6
Spot Score
Maximize customer loyalty with our powerful platform.
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Retention Science offers custom pricing plan
Retention Science has continually proven itself as a powerful and transformative tool for businesses aiming to optimize their customer retention strategies. With its robust suite of features, the platform excels at automating email campaigns, intelligently analyzing customer behavior, and creating highly personalized communication flows. Many users have praised ...Read more
Comprehensive features for customer lifecycle marketing, making it effective for email campaign automation and improved customer retention strategies.
Uses AI-powered tools to deliver personalized, data-driven email campaigns, enhancing the customer experience and driving online sales.
Easy-to-use platform with minimal setup effort, ensuring accessibility for non-technical users.
Exceptional customer support and account management, including proactive communication and guidance from support managers.
Customization of more complex tasks can require significant effort, limiting ease-of-use in advanced scenarios.
The platform's depth of features might feel overwhelming for first-time users without proper onboarding or prior experience.
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Showing 11-16 out of 16
CS
Chief Swoverall O
09/01/20
"Excellent Customer Service, Real People"
What do you like best about Retention Science? Retention Science has been a great partner to me because they not only listen and understand my business' needs, but they have also gone out of their way to keep my business during a time when balls were dropped. Our brand is not big by any means (yet), and most agencies/services like ReSci would have said sorry and moved on, but Jerry and his team worked with me, and have been a part of our biggest year yet. The customer support I receive from ...
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KH
Katie H
05/07/20
"Fantastic product even better support!"
What do you like best about Retention Science? Retention Science has helped our email program work smarter for us rather than harder. Smart segmentation of our audience, as well as trigger emails, has helped us target the best audiences at the best times. Retention Science also has a fantastic support system from customer support managers to their tech support Resci is there to answer questions and guide decisions.
MH
Mike H
04/28/20
"Great partner for our Ecommerce Business"
What do you like best about Retention Science? Very easy to work with and collaborate with. We are constantly blown away by how willing they are to help us when we are stuck on something, need help with a project or just want to bounce our own ideas off of them. They continue to update their products and offerings to stay up to date on options to market to our customers.
JZ
Joanna Z
04/16/20
"Very Helpful"
What do you like best about Retention Science? Whenever we have a question or concern, our account manager is always so timely and helpful! What do you dislike about Retention Science?
AM
Alan M
04/15/19
"Great Platform and Performs"
What do you like best about Retention Science? The platform has depth and does what is represented; intelligent browse, customer behavior and email analysis and communication to customers based on this analysis.
MW
Mike W
01/12/17
"Great Team Available for Hands-On Help"
What do you like best about Retention Science? I used Retention Science's platform for 2 years as a supplemental tool to my company's ESP at the time. First off, I have to say they provided excellent client service and had the quickest response/turn around time out of any of the 3rd party marketing companies I've used.
