ResponseTap

Great service and even greater customer service!!

What do you like best? Very easy to set up new tracking numbers and equally easy platform to use! The reports are very insightful too and easy to download and understand. What do you dislike? Needs get used to finding how you set up the new numbers, but as soon as someone familiarises themselves with the service, it's really easy to work with! Recommendations to others considering the product: Recommend trying this service for your clients; really useful insights for print ...

Great Call Tracking Solution

What do you like best? It's pretty easy to set up and having the extra data to work with can really take your accounts to the next level. With smart bidding strategies being so prevalent now, being able to track calls so effectively means we can let the machine learning work its magic. What do you dislike? Sometimes it can price certain clients out that do not have a huge budget. What problems are you solving with the product? What benefits have you realized? We're now able to ...

Great product to measure campaign performance

What do you like best? I find it particularly helpful to measure traction on print campaigns. What do you dislike? Can be slightly slow, so can take a while to make new numbers. What problems are you solving with the product? What benefits have you realized? tracking print campaigns, and having the ability to pull detailed reports.

Great experience with Response Tap

What do you like best? Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly. What do you dislike? Not much. Would be great to have a live chat option to make the customer service work more efficiently. What problems are you solving with the product? What benefits have you realized? An easy way to quickly identify which campaigns are performing successfully and which aren't. Looking ahead, this tool helps massively from a ...

Call tracking the way it should be

What do you like best? The ability to track phone conversions down to keyword level. What do you dislike? The way the dashboard is structured is a little bit confusing and can take a while to get used to. Navigating to things can be tricky as to know where everything is. What problems are you solving with the product? What benefits have you realized? ResponseTap has helped us get better CPAs and increase the ROAS of our clients across the board. With the ability to now track the ...

Great tool

What do you like best? Being able to accurately monitor and track campaigns live. Being able to compare campaigns easily. What do you dislike? When setting up phone numbers it has quite a few fields I don't use. Adding UTM tags is a bit fiddly. What problems are you solving with the product? What benefits have you realized? I'd like to have a chat facility for support to resolve any issues.

Great - they are always there to help.

What do you like best? The call recording and the ability to see all the details about the calls we received. What do you dislike? I think the only thing is the problem with the caches but that's not even Response Tap's fault. What problems are you solving with the product? What benefits have you realized? I'm recording and tracking calls from the marketing we are running for our clients and I can see exactly what's happening with it.

Maybe the best call tracking software

What do you like best? The interface is very user friendly and allows you to find what you want fast and easily. Also, very important RT customer service is easily approachable and always eager to assist with every issue you might have. What do you dislike? There is nothing to dislike about Response Tap, but if I have to point out one thing, I would say that they might benefit from a online chat to assist with fast on the spot questions. What problems are you solving with the ...

Easy and Beneficial solution to call tracking

What do you like best? The support team at Response Tap are fantastic, they are quick to help and respond whenever help is needed, by far the best support team we have come across What do you dislike? The dashboard isnt the easiest to use, especially when needing to download one time reports. What problems are you solving with the product? What benefits have you realized? We can effectively track calls from our websites, by channel (organic, paid, referral etc) and easily link ...

Great call tracking software and service

What do you like best? Relatively straightforward to set up, and the dashboard has loads of great reports to help you understand and digest your call data, as well as options to export to incorporate with your other reporting. Smart match has also proven to be a valuable addition to the software, enabling even more data to be connected and value assigned to touch points. What do you dislike? Not all data can be immediately exported / linked up to your other platforms such as Google ...