ResponseTap Reviews in April 2025: User Ratings, Pros & Cons

Great experience with Response Tap

What do you like best? Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly. What do you dislike? Not much. Would be great to have a live chat option to make the customer service work more efficiently. What problems are you solving with the product? What benefits have you realized? An easy way to quickly identify which campaigns are performing successfully and which aren't. Looking ahead, this tool helps massively from a ...

Excellent Service

What do you like best? How much this has helped me with regards to tracking and understanding a customer! What do you dislike? Nothing at all! The whole system/implementation was incredible! What problems are you solving with the product? What benefits have you realized? Understanding how revenue is coming in and being able to discover which marketing source is truly driving it through!

One of the best phone tracking systems out there

What do you like best? The account management is impeccable and I always feel someone is there to support What do you dislike? Not much international capability which would be a good addition What problems are you solving with the product? What benefits have you realized? How much cross over there is between offline media and other ways of accessing the website, i.e. through direct/organic, which enables us to show the benefit of offline media in a more effective way.

Great product to measure campaign performance

What do you like best? I find it particularly helpful to measure traction on print campaigns. What do you dislike? Can be slightly slow, so can take a while to make new numbers. What problems are you solving with the product? What benefits have you realized? tracking print campaigns, and having the ability to pull detailed reports.

A must-have for tracking leads by phone calls

What do you like best? The tracking numbers work perfectly with our campaigns. We use it on website, magazines, print-outs and events. It' s easy to set up and it's convenient to schedule reports to see the stats. What do you dislike? The interface can be improved as some area still has the looks from the old platform. What problems are you solving with the product? What benefits have you realized? It gives us visibility of phone channels and allow us to attribute according in ...

Good tracking and analysis

What do you like best? Setting up responsetap is pretty easy and the script deals with the dynamic phone number replacement without need for much developer intervention. What do you dislike? Not much to dislike, but you definitely do need to dive into all of teh reports to get teh best out of it. If you cant be bothered with that then its maybe not worth the cost. What problems are you solving with the product? What benefits have you realized? Definitely great for assessing each ...

Seemless Call Tracking Softwarre

What do you like best? - Nice and easy to set up, a simple bit of code that can be placed on any website - Are able to close the loop in terms of conversion tracking - Customer service is great. What do you dislike? - The portal area is a little complicated to begin with - but once you get used to it, it is easy to navigate. What problems are you solving with the product? What benefits have you realized? Proving that online paid advertising is crucial for any online ...

Very nice platform for Call Reporting

What do you like best? I found response tap a perfect platform for call recording and reporting at such a depth and accuracy. What do you dislike? process is little lengthy and need extensive training Recommendations to others considering the product: Best platform for call reporting What problems are you solving with the product? What benefits have you realized? in depth reporting and campaigns, keywords level looked great here

Great Product and People

What do you like best? The functionality in ResponseTap is second to none, tracking numbers and linking in with Google Analytics is just what we need to demonstrate conversions to clients. What do you dislike? There isn;t a lot to dislike, they've resolved most of the issues they used to have with the admin dashboard over the last couple of years. What problems are you solving with the product? What benefits have you realized? No problems. Benefits all lie in the data and ...

Response tap is a great tool for your business!

What do you like best? Easy to setup, takes under 5 minutes on average. Great customer service, they have been extremely helpful and prompt to respond. What do you dislike? Spreadsheet can be difficult to navigate once it gets large. What problems are you solving with the product? What benefits have you realized? Call tracking is easier to setup than every. The user friendly interface makes it possible for anyone to reroute their numbers