ResponseTap

Brilliant company to work with, first class attribution technology

What do you like best? Customer Success Team, feel very valued as an existing customer What do you dislike? Nothing, can't fault their service at all having been with them for a couple of years. Recommendations to others considering the product: Do it What problems are you solving with the product? What benefits have you realized? End to end call attribution and outbound tracking.

Very helpful

What do you like best? Live call tracker is very helpful being able to locate where client is looking What do you dislike? There isn't anything I dislike about responsetap What problems are you solving with the product? What benefits have you realized? Not knowing where a client is looking before responsetap and now knowing straight away

Superb offline conversion analytics available with a simple snippet of code

What do you like best? ResponseTap have been incredibly helpful in working closely with YES Glazing Solutions to provide exactly what we needed to track our offline conversions. What do you dislike? It took a while to get used to the interface, but ResponseTap were very helpful in setting up our account and tailoring it to our needs. Recommendations to others considering the product: This is the best telephone tracking system available in the UK. Their support is top notch and ...

Brilliant Data Partner

What do you like best? Fantastic customer success management, and bespoke IT solutions created to suit our needs. What do you dislike? Not really a dislike but wish they offered a broader scope of products that we could utilise. What problems are you solving with the product? What benefits have you realized? Before we started working with Response Tap we were unable to attribute sales to calls, we now can, nearly for 100% of calls so we can optimise marketing spend.

Taking My Digital Marketing To The Next Level

What do you like best? The most useful thing about responsetap is the ability to track calls to the keyword level What do you dislike? At times I find myself clicking through the different options till I find the correct place I want to be, I think the UI could have a bit of an update. Recommendations to others considering the product: If you want to improve your digital marketing then having call tracking is a must. Responsetap offers a great service which is hard to compete ...

Great Product and People

What do you like best? The functionality in ResponseTap is second to none, tracking numbers and linking in with Google Analytics is just what we need to demonstrate conversions to clients. What do you dislike? There isn;t a lot to dislike, they've resolved most of the issues they used to have with the admin dashboard over the last couple of years. What problems are you solving with the product? What benefits have you realized? No problems. Benefits all lie in the data and ...

A must-have for tracking leads by phone calls

What do you like best? The tracking numbers work perfectly with our campaigns. We use it on website, magazines, print-outs and events. It' s easy to set up and it's convenient to schedule reports to see the stats. What do you dislike? The interface can be improved as some area still has the looks from the old platform. What problems are you solving with the product? What benefits have you realized? It gives us visibility of phone channels and allow us to attribute according in ...

Easy Solution for call tracking

What do you like best? Easy to use and support team are very helpful. What do you dislike? Would be good if you could access recordings after the 30 days window What problems are you solving with the product? What benefits have you realized? Assessing quality of leads

Response tap is a great tool for your business!

What do you like best? Easy to setup, takes under 5 minutes on average. Great customer service, they have been extremely helpful and prompt to respond. What do you dislike? Spreadsheet can be difficult to navigate once it gets large. What problems are you solving with the product? What benefits have you realized? Call tracking is easier to setup than every. The user friendly interface makes it possible for anyone to reroute their numbers

ResponseTap continues to perform

What do you like best? We've been using ResponseTap for several years now and its uses continue to grow. It helps us to audit our channels and our clients to audit their processes with listening options and post-call IVR. What do you dislike? The dashboard is still a bit tricky to navigate in places, but it's much better than the older version. At the moment, you still have to go back to the old layout to change account settings, which isn't really a problem but is slightly ...