Resource Management by Smartsheet Reviews in April 2025: User Ratings, Pros & Cons

"Really useful for our agency team"

What do you like best? I really like that you can see a clear break down of hours for your working day. We use 10000ft to schedule in our work for clients and to give a clear image of how many hours are being spent on certain areas of work or on certain projects and by which staff. As we often bill hourly, it's really helpful to accurately keep track of our work and invoicing - plus, it's great for organisation! What do you dislike? I think the calendar function could do with some tweaking ...

"Great Time Tracking and Management Tool"

What do you like best? It gives summaries of all work on specific projects. It also allows you to track all the work you do as well as what you do in that time. This is super useful when writing reports and feeding back to clients on the work we do for them. What do you dislike? All the features are great but there could be more that would mean we wouldn't have to use so many tools alongside it. Perhaps an integration with CRM? Recommendations to others considering the product: It's a great ...

"Professional Management Tool "

What do you like best? What I like the most are the different types of reports that can ease the work, moreover the new feature brought by the newest interface where you can upload your own files. What do you dislike? The limitation of some type of reports, but this can be always improved by providing our feedback. What problems are you solving with the product? What benefits have you realized? Resource Utilization and future allocation on specific secured projects.

"Better than excel, but I'm not sure there is ever a good way of doing this"

What do you like best? It creates good overviews of where people are scheduled to be. It also is good for figuring out costs of features and projects and helps with billing customers T&M. What do you dislike? It doesn't integrate with iris/freeagent so we can't use it directly to make invoices, which makes me think we might want to do our time logging in iris. iris, pivotaltracker, and 10k' are 3 useful tools that we use together that don't really link together. We could probably do more ...

"Great for Project oversight"

What do you like best? I like that my time is visible for the entire week. It integrates with YouTrack and it's easy to see which projects i'm over/under on What do you dislike? Should make 'confirm time' feature configurable so that admins can turn it on/off. Some team members use this as a short cut which means they're not representing the hours they worked accurately. example: Tom is allocated for 4 hours but he actually worked for 10. If he clicks 'confirm' he reports that he worked 4 ...

"Good for resource management"

What do you like best? the ease to manage resource to projects What do you dislike? the usability of what else it can do. It seems hard to find what else it can do; how to manage projects, how to analyse resource What problems are you solving with the product? What benefits have you realized? Resourcing the skill pool

"Overall positive, with a few hiccups and learning curve"

What do you like best? Being able to resource for our agency of 100+ people. I love all the reports and being able to find data on projects quickly and easily. What do you dislike? Learning curve at the beginning was a bit steep and took some people a long time to learn. Once we got comfortable it was really good. Recommendations to others considering the product: Use the tutorials and take your time! What problems are you solving with the product? What benefits have you ...

"User friendly, but not too much options for more complex projects"

What do you like best? I like it is user friendly and since I am in charge with training new employees within my company, it is not something very difficult for new comers to understand. I also like the possibility of integrating it with other apps. What do you dislike? I don't like the fact that I cannot customize more the reporting part - for eg. I can select only two categories to show. I cannot create subfilters in reporting - for eg. I select two different people tags and I would like ...

"it's a lifesave for agencies"

What do you like best? Love most of the features - from time tracking to project allocation, but the killer feature is analytics. We are now able to understand where we spend our time better than ever before. What do you dislike? We have slightly different work days (have longer lunches 3 days of the week), so time tracking looks a bit wonky and would like to be able to choose a custom length of the work week. Recommendations to others considering the product: it's great, go for it What ...

"Very Robust - Almost There!"

What do you like best? As a team, we like the project setup and ability to integrate timesheets/tracking with our project budgets. What do you dislike? We have some pain points with time tracking (not exact, rounds down resulting in missed time) and budgets (expense budgets aren't subtracted from overall/time budgets) Recommendations to others considering the product: They're open to feedback and I believe they're working hard to implement changes to alleviate customer pain points. What ...