ResNexus Reviews in January 2025: User Ratings, Pros & Cons

"Excellent Experience - for company and for guests"

What do you like best about ResNexus? ResNexus has had top notch customer support, in particular Lena Fleming, who has assited us with our initial set up and has provided training on how to really take our property to the next level using this software. The month to month contract with affordable price point made it easier to make the leap without feeling too nervous. The ease of use for our employees and guests looking to stay with us has been extremely helpful in the transition! From the ...

Just switched to ResNexus and can sit on hold up to 50 minutes trying to get customer service help

PROS: I do not need all the bells and whistles they offer. I have called customer service (which they say is so great) about 5 times. 3 out of 5 I get stuck sitting and waiting. This goes on up to 50 minutes where they tell you they can design & run your website for you. If they cannot answer the phone or have enough customer service people, why do they think they can handle a website? Of course I could push #2 and have them call me back. Last time I did this it was a couple of days before ...

"Senior property accountant "

What do you like best about ResNexus? It able to generate excel report. Easy access, invoice search What do you dislike about ResNexus? Not able to view invoice i just selected. Not able to catch duplicate invoices What problems is ResNexus solving and how is that benefiting you? Recovery. Search invoices

"Very Reliable and Helpful In The Hospitality Business"

What do you like best about ResNexus? The ease of use has been super helpful and time saving for our clients. We have helped our clients use this tool to keep there day to day processes organized and inline. This tool allows our clients to keep track of available rooms, upsell customers and gives us the right amount of reporting we need to show them. What do you dislike about ResNexus? If you aren't familiar with technical work this could be a little challenge to set up but there are plenty ...

"streamlined services"

What do you like best about ResNexus? allowed for streamlining our entire business flow, methods of obtaining data. What do you dislike about ResNexus? time consuming and meticulous steps to perfect the flow, although still worth the effort. What problems is ResNexus solving and how is that benefiting you? scheduling for calendars, managing reservations.

"RexNexus is an easy-to-use software to manager your real-estate portfolio."

What do you like best about ResNexus? It's extremely easy-to-use and has a lot of extra features compared to other property-management software out there. Additionally, they're always making updates. What do you dislike about ResNexus? Sometimes, there's minor glitches and bugs. ResNexus is very responsive to inquiries though which is a positive and things can get fixed quick. Recommendations to others considering ResNexus: I'd recommend to anyone looking to rent out their B&B or vacation ...

"Conference center"

What do you like best about ResNexus? The grid view is by far the easier way we have found to simplify our booking process What do you dislike about ResNexus? The reports are not nearly where we need them to be What problems is ResNexus solving and how is that benefiting you? Ease of booking for all employee to understand and access

"A Good Company"

What do you like best about ResNexus? Willingness to help by res nexus staff as well as the constant help given What do you dislike about ResNexus? Constant updates to website, updates are okay but not so often What problems is ResNexus solving and how is that benefiting you? We have not Into problem

"Terrific support! Very user friendly!"

What do you like best about ResNexus? Support team is 24/7. Ease of use and training make onboarding seemless! What do you dislike about ResNexus? Nothing really--I hardly get to all the features. What problems is ResNexus solving and how is that benefiting you? Scheduling and waitlist, report analysis helps with forcasting and budgets

" Convenient and EASY"

What do you like best about ResNexus? Mobile convenience. I like that I can be grocery shopping, receive a call, and book a cabin just like that! The ease of sending the paid receipts when I receive a check in the mail, or an email directing to withdraw some additional funds from their credit card toward the wedding. What do you dislike about ResNexus? Lately, the attached contract that is suppose to accompany payment or confirmation is not the correct one and Micah can't seem to get it ...