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9.1

Spot Score

RescueAssist

RescueAssist Reviews in April 2025: User Ratings, Pros & Cons

Access and control your computer from anywhere.

4.3

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RescueAssist Reviews & Ratings

4.3

Very Good

Based on 447 ratings & 252 reviews

Rating Distribution

Excellent

(146)

Very Good

(93)

Good

(12)

Poor

(0)

Terible

(1)

Expert's Review

GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without interrupting workflow. The software's ease of use and AI features stand out, enabling efficient remote connections and issue diagnosis. The ability to support various ...Read more

RescueAssist pros and cons

  • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

  • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

  • Efficient ticketing system for tracking and managing tickets.

  • Automates repetitive tasks, enhancing productivity.

  • Issues with the unattended support system, causing connectivity problems.

  • Lack of innovation compared to competitors.

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