8.0
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06/13/18
Reputation Management with Reputology
What do you like best? Great platform for acquiring reviews and ensuring your business knows what your customers are saying all in 1 page What do you dislike? This is a great platform, most or all your needs will be met with the management of reviews. It would be nice to have reviews from Yelp but you can get real time updates from them directly. Recommendations to others considering the product This is a great platform, most or all your needs will be met with the management of ...
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05/18/18
Great online reputation monitoring service
What do you like best? I really like how it takes information from many different sites and brings all information to me! I don't have to go to many sites to track the reviews and comments. The data is put into charts that help the presentation to company executives. I am very excited to be using this prodcut What do you dislike? At this time I do not have any dislikes, I am enjoying the ease of use of reputology and honestly have no issues to report at all Recommendations to others ...
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03/22/18
An essential tool for online review monitoring
What do you like best? Web-based application, easy to use on any device, well-designed interface, Hootsuite integration.. What do you dislike? Would like the ability to adjust the parameters on auto-generated reports. What business problems are you solving with the product? What benefits have you realized? We use Reputology to manage reviews for 9 properties. It allows us to collaborate as a team and always know the status of a review. The notes feature allows us to document ...
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02/06/18
A Useful Tool with One Glaring Issue
What do you like best? Reputology made it easy to identify reputation trends and issues across our franchise system. What do you dislike? The recent omission of Yelp data from their system became an obstacle for us. Recommendations to others considering the product Their analysis tools can help give context to bulk reviews. It's well worth pursuing f you can look past the lack of Yelp data. What business problems are you solving with the product? What benefits have you realized? ...
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M
Mona
02/03/18
It saves lot of time
PROS & CONS What are the best aspects of this product? Reputology saves us lot of time, we don’t have to check for reviews on each site across the internet. We can focus more on running our business efficiently instead or searching for a reviews and to find out about our reputation. We have all reviews in one place, and this helps us to improve something or to better manage our company and service. I like the integration with Hootsuite because we can keep everything in one place. What ...
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S
Santiago
01/17/18
Reputology is easy to use and saves us lot of time and money
PROS & CONS What are the best aspects of this product? The price is affordable and I have to say that it helps us to save money and time. Our business is growing and it is very important for us to stay on top of reviews. Its dashboard is intuitive and easy to use. There is an option for adding notes so we can see at glance what is handled. It collects all reviews into one place so we don’t have to logging in and out of various sites, all we have to do is to click on “respond to review” ...
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E
Eileen
01/14/18
Great tool and great team behind Reputology
PROS & CONS What are the best aspects of this product? Here is a why I love this tool: first, the team behind Reputology is very helpful and responsive. Secondly, the tool is extremely easy to use and manage, the customer service does the initial setup for you. Thirdly, Iove the integration with Hootsuite. And it provides intuitive and easy admin UI. What aspects are problematic or could work better? I would like to see an option where I could respond to each review from Reputology. ...
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10/27/17
Easy way to manage reviews
What do you like best? Reputology makes managing multiple social media accounts easy What do you dislike? The pricing is a bit expensive for small businesses. Add discounts for multiple pages/companies. What business problems are you solving with the product? What benefits have you realized? Logging in an out of social media accounts can be time consuming. Reputology keeps reviews all in one place.
08/04/17
Good experience with one quirk.
What do you like best? This software makes is simple to monitor your reviews across all platforms. What do you dislike? You cannot reply to Yelp reviews within the software. You can only see them and then have to go outside the platform to do any responding. Kind of a hassle. What business problems are you solving with the product? What benefits have you realized? Easier monitoring of reviews. Bad reviews are being handled now and not slipping through the cracks.
07/19/17
This is a great tool!
What do you like best? This amazing software will notify you instantly and the analytics are definitely a plus! I would recommend this product to any business, It keeps you informed of what is being said and let's you respond right then and there. This has created a lot of positive feedback and responses from our audience. We are using this software for various clients and they all approve. What do you dislike? It might be beneficial to have this software operate in Spanish or other ...
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