Reputology

If you are searching for a user-friendly and customizable review platform then this is the right choice for you

PROS & CONS What are the best aspects of this product? Reputology is great software for multi-location businesses. We were searching for a tool that would help us to create custom segments, groups, emails and that would provide us with detailed analytics. This tool meets all our needs and expectations. It is intuitive and user friendly platform, it allows our team to respond quickly. We have found that the analytics and data is very helpful and accurate. I am very satisfied from Jack, ...

Intutive product that helps you to increase ratings

PROS & CONS What are the best aspects of this product? Reputology allows us to manage all out reviews into simple software dashboard, we are even provided with great analytic resource for our setbacks and gains. I love the surveys we use whenever our client wants to check out. It allows us to set a threshold to ask the users to share the content on social channels. We can even choose which sites to ask to push to, this helps us to increase our ratings on specific sites. What aspects ...

So far so good

What do you like best? The constant touch points from Jack and that there's a central hub of reviews I can check at-a-glance. What do you dislike? No Yelp and I would say that's about it. Not liking that there's a minimum of characters required to complete this survey. What business problems are you solving with the product? What benefits have you realized? None so far.

Great experience so far.

What do you like best? The platform is easy to use, the reporting is stout, the organization is phenomenal. I love the software. What do you dislike? Would love to see more sites monitored in my focus niche (senior care. Recommendations to others considering the product My experience has been nothing but pleasant. The sales process to the onboarding process to the actual implementation of the system has been seamless. What business problems are you solving with the product? What ...

Great tool for monitoring feedback

PROS & CONS What are the best aspects of this product? Great tool for small-sized businesses, it keeps you on top of the reviews you are receiving on sites like Google, Foursquare, Yelp and many others. This is great solution that helps us to provide great customer service and to address issues in less time. It allows us to respond to every kind of review whether it is negative or positive one. What aspects are problematic or could work better? I cannot find anything to dislike. I ...

Flexible and Responsive Team

What do you like best? Reputology was recommended by a member of a Facebook group I belong to as a great tool they use to monitor online reviews. I requested a demo and received an immediate response. The demo blew me away! Reputology offers the analytics that I was looking for and then some. It will definitely help our clients monitor their online reputation while addressing concerns from their customers. What do you dislike? I don't really have any dislikes at this time. ...

Impressed with Reputology

What do you like best? Reputology is great a keep everything in one place and then letting me know if there is ever a review missed. What do you dislike? It's doesn't have the prettiest backend. What business problems are you solving with the product? What benefits have you realized? It helps to ensure that I haven't missed any online reviews and recaps the week nicely with an email.

Great online reputation monitoring service

What do you like best? I really like how it takes information from many different sites and brings all information to me! I don't have to go to many sites to track the reviews and comments. The data is put into charts that help the presentation to company executives. I am very excited to be using this prodcut What do you dislike? At this time I do not have any dislikes, I am enjoying the ease of use of reputology and honestly have no issues to report at all Recommendations to others ...

An essential tool for online review monitoring

What do you like best? Web-based application, easy to use on any device, well-designed interface, Hootsuite integration.. What do you dislike? Would like the ability to adjust the parameters on auto-generated reports. What business problems are you solving with the product? What benefits have you realized? We use Reputology to manage reviews for 9 properties. It allows us to collaborate as a team and always know the status of a review. The notes feature allows us to document ...

It saves lot of time

PROS & CONS What are the best aspects of this product? Reputology saves us lot of time, we don’t have to check for reviews on each site across the internet. We can focus more on running our business efficiently instead or searching for a reviews and to find out about our reputation. We have all reviews in one place, and this helps us to improve something or to better manage our company and service. I like the integration with Hootsuite because we can keep everything in one place. What ...