Reputology Reviews in April 2025: User Ratings, Pros & Cons

If you are searching for a user-friendly and customizable review platform then this is the right choice for you

PROS & CONS What are the best aspects of this product? Reputology is great software for multi-location businesses. We were searching for a tool that would help us to create custom segments, groups, emails and that would provide us with detailed analytics. This tool meets all our needs and expectations. It is intuitive and user friendly platform, it allows our team to respond quickly. We have found that the analytics and data is very helpful and accurate. I am very satisfied from Jack, ...

Intutive product that helps you to increase ratings

PROS & CONS What are the best aspects of this product? Reputology allows us to manage all out reviews into simple software dashboard, we are even provided with great analytic resource for our setbacks and gains. I love the surveys we use whenever our client wants to check out. It allows us to set a threshold to ask the users to share the content on social channels. We can even choose which sites to ask to push to, this helps us to increase our ratings on specific sites. What aspects ...

I highly recommend Reputology for managing reviews

PROS & CONS What are the best aspects of this product? We are using Reputology for more than 2 years, and it’s great tool for monitoring 40+ hotels review sites. We are able to manage all reviews for our hotels from various review sites and to access and respond from one single place. Our clients (hotels’ managers) are very satisfied with this tool because they get daily email summary without login to the system to see the reviews. It’s extremely easy to track and send reviews from one ...

So far so good

What do you like best? The constant touch points from Jack and that there's a central hub of reviews I can check at-a-glance. What do you dislike? No Yelp and I would say that's about it. Not liking that there's a minimum of characters required to complete this survey. What business problems are you solving with the product? What benefits have you realized? None so far.

Working with your platform for a couple of weeks now

What do you like best? The regular updates that are all housed in one area. What do you dislike? No Yelp integration. I know that platform is hard to deal with, but it's a necessary evil for us agency people to track. What business problems are you solving with the product? What benefits have you realized? Keeping better track of reviews

Great experience so far.

What do you like best? The platform is easy to use, the reporting is stout, the organization is phenomenal. I love the software. What do you dislike? Would love to see more sites monitored in my focus niche (senior care. Recommendations to others considering the product My experience has been nothing but pleasant. The sales process to the onboarding process to the actual implementation of the system has been seamless. What business problems are you solving with the product? What ...

Great tool for monitoring feedback

PROS & CONS What are the best aspects of this product? Great tool for small-sized businesses, it keeps you on top of the reviews you are receiving on sites like Google, Foursquare, Yelp and many others. This is great solution that helps us to provide great customer service and to address issues in less time. It allows us to respond to every kind of review whether it is negative or positive one. What aspects are problematic or could work better? I cannot find anything to dislike. I ...

Flexible and Responsive Team

What do you like best? Reputology was recommended by a member of a Facebook group I belong to as a great tool they use to monitor online reviews. I requested a demo and received an immediate response. The demo blew me away! Reputology offers the analytics that I was looking for and then some. It will definitely help our clients monitor their online reputation while addressing concerns from their customers. What do you dislike? I don't really have any dislikes at this time. ...

Impressed with Reputology

What do you like best? Reputology is great a keep everything in one place and then letting me know if there is ever a review missed. What do you dislike? It's doesn't have the prettiest backend. What business problems are you solving with the product? What benefits have you realized? It helps to ensure that I haven't missed any online reviews and recaps the week nicely with an email.

Everything works smoothly and gets the job done.

What do you like best? The simplicity! Gets the job done! So easy to use. What do you dislike? Cannot save responses. You can't just get one companies analytics, you have to apply and re-apply filters. What business problems are you solving with the product? What benefits have you realized? Papa John's is currently going through a rough patch and Reputology has helped us stay on top of things and not miss one review. Benefits are primarily the simplicity and the survey feature!