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8.4

Spot Score

Reputation Loop - Reputation Management Software

Reputation Loop Reviews in April 2025: User Ratings, Pros & Cons

DISCONTINUED

Manage your reputation with ease.

4.4

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Reputation Loop offers custom pricing plan

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Reputation Loop Reviews & Ratings

4.4

Very Good

Based on 252 ratings & 14 reviews

Rating Distribution

Excellent

(7)

Very Good

(4)

Good

(2)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 14

03/08/19

0.5 out of 5

Lacking in a lot of features & function

What do you like best? Sadly there was not a lot to like. I will say that support is quick to answer. What do you dislike? This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box and the system not offering a full white label solution. You also had to manually enter every review site... Even Google and they use the Google ...

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01/24/19

5 out of 5

Reputation loop

What do you like best? Reputation Loop does not acquire customer insights regarding the company as a whole but also about the service offered by a specific employee assigned to clients. What do you dislike? I’m still gonna evaluate this product . What business problems are you solving with the product? What benefits have you realized? employers can assess their workers’ performances and take measures to ensure that they offer customer service that is on par with company standards.

01/24/19

5 out of 5

Best results

What do you like best? Reputation loop is very simple to use to help a new or old business gain customers because of their excellent reputation! What do you dislike? I can't really think of anything I didn't like about reputation loop. What business problems are you solving with the product? What benefits have you realized? My business has gained many new customers because of great reviews and recommendations from customers. It was definitely the easiest and most cost effective way ...

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01/24/19

4.5 out of 5

Reputation Loop

What do you like best? Reputation Loop makes it easy to get customers to leave reviews. They get posted to big sites like Google and Facebook. It simply texts or emails the customer and asks if they want to leave a review. Genius What do you dislike? I dislike the price. It is about 4x more expensive than competitors. What business problems are you solving with the product? What benefits have you realized? I am able to track reviews and upkeep with my companies rating.If a customer ...

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01/23/19

4.5 out of 5

Reputation's Rockin

What do you like best? I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore. What do you dislike? I don't like that it involves a lot of rerouting and interfacing with both mobile devices and computers. The login system was tricky for the first few times. A lot of verification pages, but I know it's all for the ...

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01/23/19

4 out of 5

Great technology for customer feedback

What do you like best? It helps us automate customer feedback and manage customer relationships. I like how easy it is to use and that it allows us to reach out to past customers for additional feedback. The reports are also helpful. It is linked with all the major review sites that we use like Yelp, Google+, and FourSquare. What do you dislike? It would be helpful to have more real-time support available to troubleshoot issues. What business problems are you solving with the product? ...

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01/22/19

4 out of 5

Good software for online reputation management

What do you like best? I love how fast it can generate reviews. Reviews help everyones business. What do you dislike? Sometimes the customer service has be a long wait. Recommendations to others considering the product Good place to start if your business is struggling with collecting online reviews. What business problems are you solving with the product? What benefits have you realized? Really helping us with number and quality of reviews.

01/17/19

4 out of 5

Very helpful for reputation management

What do you like best? The ability to drop tons of customers into the automated reviews sequence is great and efficient. Being able to suppress negative reviews but still see and respond to them makes for the perfect balance of gaining good reviews online while still rectifying bad experiences with customers and learning how to improve. What do you dislike? The email setup area is poorly designed. You cant even see the whole email at once. It's kinda confusing where in the email that ...

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01/30/18

5 out of 5

Our Clients Love Reputation Loop!

What do you like best? These software is an excellent way to get reviews on most major social media sites. The pricing is reasonable as well. What do you dislike? We are excited about their upcoming new product roll out. What business problems are you solving with the product? What benefits have you realized? Encouraging our client's patients to give their feedback on their medical experience. This makes the patient feels valued as well as knowing if they have any issues.

12/26/17

3 out of 5

RL is good software for your agency

What do you like best? I like that it allows us to set it up and it automatically contacts customers What do you dislike? The interface is not very good. The explanations for many of the options are incomplete or incomprehensible. Recommendations to others considering the product The price is great but the interface is very difficult to navigate What business problems are you solving with the product? What benefits have you realized? Getting reviews for our clients on different ...

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